Vision Government Solutions, Inc.
Vision Government Solutions, Inc. is a provider of appraisal services software solutions, specializing in the needs of government entities. The company focuses on enhancing the efficiency and transparency of property assessment processes through cutting-edge technology. Their flagship product, Vision CAMA, offers a comprehensive platform for managing property assessments and taxpayer information online, ensuring a modern approach to assessing and administrative workflows.
Software Support Specialist
February 15
Vision Government Solutions, Inc.
Vision Government Solutions, Inc. is a provider of appraisal services software solutions, specializing in the needs of government entities. The company focuses on enhancing the efficiency and transparency of property assessment processes through cutting-edge technology. Their flagship product, Vision CAMA, offers a comprehensive platform for managing property assessments and taxpayer information online, ensuring a modern approach to assessing and administrative workflows.
📋 Description
• Provide day-to-day software and database support • Troubleshoot and resolve questions related to CAMA software • Advocate for customers internally to drive product roadmap • Ensure smooth transition for upgraded customers • Align internal teams with company strategy
🎯 Requirements
• Experience troubleshooting software application issues • Excellent written and oral communication skills • Strong sense of urgency and ability to multitask • Customer empathy and passion for helping customers • Organized, detail-oriented approach • Proven ability to learn additional technical concepts (knowledge of SQL, Salesforce, JIRA, Microsoft Office Suite is a plus)
🏖️ Benefits
• Medical insurance • Dental insurance • Vision insurance • 401k match
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🇺🇸 United States – Remote
💵 $55k - $70k / year
💰 $1.3M Venture Round on 2009-08
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
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