Vision Government Solutions, Inc.
Vision Government Solutions, Inc. is a provider of appraisal services software solutions, specializing in the needs of government entities. The company focuses on enhancing the efficiency and transparency of property assessment processes through cutting-edge technology. Their flagship product, Vision CAMA, offers a comprehensive platform for managing property assessments and taxpayer information online, ensuring a modern approach to assessing and administrative workflows.
Software Support Specialist
April 3
Vision Government Solutions, Inc.
Vision Government Solutions, Inc. is a provider of appraisal services software solutions, specializing in the needs of government entities. The company focuses on enhancing the efficiency and transparency of property assessment processes through cutting-edge technology. Their flagship product, Vision CAMA, offers a comprehensive platform for managing property assessments and taxpayer information online, ensuring a modern approach to assessing and administrative workflows.
📋 Description
• Provide day-to-day software and database support • Troubleshoot and resolve questions related to CAMA software • Serve as the "voice of the customer" • Focus on team processes for efficiency • Partner with new customers for smooth transitions • Align with internal teams on strategy
🎯 Requirements
• Experience troubleshooting software application issues • Excellent written and oral communication skills • A strong sense of urgency and the ability to take on multiple tasks at once • Customer empathy and a passion for helping customers • A highly positive attitude • An organized, detail-oriented approach to work • A proven ability to learn additional technical concepts – knowledge of SQL, Salesforce, JIRA, and Microsoft Office Suite is a plus
🏖️ Benefits
Medical • dental and vision insurance • 401k match
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