Part-time Temporary Call Center Representative
3 days ago
🇺🇸 United States – Remote
💵 $20 - $23 / hour
⏱ Part Time
🟢 Junior
🟡 Mid-level
📞 Call Center Representative
🚫👨🎓 No degree required
Description
• Answer customer calls and provide information • Resolve customer issues and update accounts • Guide customers through troubleshooting and de-escalate situations • Handle inquiries via telephone and email • Maintain confidentiality and document call information
Requirements
• High school education or equivalent • 1-2 years of experience in a call center or customer service environment handling high volume of calls • 3-5 years customer service experience • Employee benefits experience preferred (enrollment, eligibility, claims processing, billing) • Proficient in Microsoft Office Suite required • Data entry and typing skills required • Fluency in more than one language (bilingual) is a plus
Benefits
• Sick time based on State or local requirements • Volunteer time off
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