RevOps Salesforce Specialist

March 5

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Logo of Virtuagym

Virtuagym

Virtuagym is a leading provider of all-in-one fitness software solutions designed to enhance the operations of various fitness-related businesses. Catering to small and medium-sized fitness studios, personal trainers, large gym chains, and corporate wellness programs, Virtuagym offers advanced tools for membership and staff management, scheduling, payment processing, and client engagement. The platform supports custom mobile apps, integrated wearables, video on demand, and offers extensive analytics tools to streamline administrative tasks and boost client satisfaction. Trusted by over 9,000 businesses globally, Virtuagym helps fitness professionals save time, increase revenue, and build stronger communities through its comprehensive suite of digital solutions.

Exercise & Nutrition Tracking • Access Control • Memberships Management & Billing • Client Coaching • Mobile Apps

201 - 500 employees

Founded 2008

☁️ SaaS

🧘 Wellness

⚽ Sports

📋 Description

• As Virtuagym keeps on growing, we are now looking for a new face to complement our team• As RevOps Salesforce Specialist you will be the owner of our RevOps tech stack and all operational-related workflows/designs• Join a high performing team and make an impact!• We're a passionate, driven team with a strong focus on growth and delivering outstanding results• At Virtuagym, we cultivate a high-performance culture built on dedication, ownership and driving excellence• If you're a self-starter who embraces challenges, thrives in a fast-paced, dynamic environment and keeps going where others might stop, this could be the perfect role for you• In return, you’ll join a team where you can grow, develop, and truly unlock your full potential• As our RevOps Salesforce Specialist, you act as the face of RevOps to deliver mutual value for our managers/teams, clients, and our business by focusing on and ensuring an optimized and efficient operation, where our employees can perform at their best• You play a key role in driving efficiency, digitalization, and automatization in Salesforce with the goal to deliver the right value through the right resources• You are part of a diverse and international team, working closely together with multiple departments to ensure that as many client employees as possible successfully use Virtuagym• You will closely collaborate with our customer success management team and will represent customer operations and work together with our Heads of Service/Onboarding and Director of CSM, you will partner up with our data and operations specialist• Some of your key tasks as a RevOps Salesforce Specialist include troubleshooting issues and escalating for further fixes; designing and managing integrations across revenue platforms; building and maintaining reporting dashboards; recommending strategic improvements; performing deep data dives to identify improvement opportunities; reporting to management on past results, renewals forecast, and trend analysis; creating meaningful insights; creating strategies to proactively improve the way our teams are working• Virtuagym is a leading and fast-growing innovator in the digital health and fitness domain, offering a Software as a Service solution and multiple native apps to users worldwide• We offer coaching and management solutions for trainers, studios, clubs and corporate wellness, all with the vision to make the world a healthier and happier place• Our talented staff of 175+ employees are based out of two locations: Amsterdam, NL, and Medellin, CO• By joining us, you become a part of a joyful and energetic team

🎯 Requirements

• BSc or MSc in Business or Technical Studies (for example: Computer Science, Data Science, Business Administration, etc)• Strong technical affinity while at the same time enjoy collaborating with people across multiple teams• 1+ years of experience administering a CRM (Salesforce, Hubspot, etc)• Working experience with BI tools is a plus (eg. Domo, PowerBI, etc)• Excited to constantly keep learning about the latest technologies and excited for the potential of AI and Generative AI• Proven track record in improving CS operations teams and being able to work closely with management• Highly organized with a strong sense of urgency to meet business goals, and deadlines and get things done• Great interpersonal skills, team player, and easy to work with• Critical thinking and a systematic approach to work with a focus on high-quality standards• SQL or other programming languages knowledge are a plus• Fluent English [must have]; and additional languages are a plus (for example Spanish, Dutch, German, or French)• Important note: please do apply if you meet 70%+ of the criteria. At Virtuagym we hire great people, not just resumes• If you can't check off a few requirements but are a fast learner, we’d love to hear from you!

🏖️ Benefits

• 23 paid vacation days per year (based on a full-time contract)• We provide your home office set-up and hardware• The Virtuagym Health Program: access to video-on-demand workouts and meditation through the VG platform and company-wide health & fitness challenges• Work from abroad (within Europe) for up to 12 weeks a year with a maximum of 4 consecutive weeks• Unlimited access to on-demand coaching with psychologists via chat, phone, or video call through the platform OpenUp• Many opportunities for personal and professional growth within the company• A fun, healthy, and international work environment made up of over 35+ nationalities• We believe in a flat hierarchy with room to take ownership: your voice will be truly heard• Organized Virtuagym sports events throughout the year• Awesome company events such as New Year's dinners, Summer outings, ski trips, etc.

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