ServiceNow Developer

6 days ago

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A global HR IT company enabling organisations to optimise their investment in Workday human resources software.

Workday Resourcing • Workday Advisory Services • Workday Training • Workday Maintenance Organisation Staffing • Vendor Selection

51 - 200

Description

• Seeking a highly skilled and experienced Senior ServiceNow Consultant. • Lead design, development, and implementation of ServiceNow solutions. • Work closely with stakeholders to understand needs and provide expert guidance. • Design and develop custom applications and modules on the ServiceNow platform. • Implement solutions in areas like Incident Management and Change Management. • Develop custom workflows, business rules, client scripts, and UI actions. • Integrate ServiceNow with external systems using REST/SOAP APIs. • Troubleshoot and resolve issues related to ServiceNow platform functionality. • Create and maintain technical documentation. • Collaborate with cross-functional teams to gather requirements. • Configure and manage the ServiceNow CMDB. • Perform unit testing and support user acceptance testing. • Monitor platform performance and suggest enhancements. • Participate in platform upgrades and ensure smooth transitions. • Provide training and support for end-users and stakeholders.

Requirements

• Minimum of 3 years of experience working with ServiceNow platform in a consulting role. • Proven track record of successful ServiceNow implementations and upgrades. • Extensive knowledge of ServiceNow modules including ITSM, ITOM, ITBM, HRSD, and SecOps. • Proficiency in ServiceNow development including scripting, UI policies, and workflow automation. • Experience with integration tools and methodologies (REST/SOAP APIs, MID Server, etc.). • Familiarity with ITIL processes and best practices. • ServiceNow Certified Application Developer or other ServiceNow certifications (preferred). • Strong analytical and problem-solving skills. • Excellent communication and interpersonal skills. • Ability to work independently and as part of a team. • Strong project management and organizational skills.

Benefits

• Flexible working environment. • Committed and skilled team. • Staff development and upskilling.