Visit.org
Visit. org is a platform dedicated to enhancing employee engagement through unique social impact experiences. They offer a wide variety of curated volunteering and team-building opportunities that align with the United Nations' Sustainable Development Goals, allowing organizations to easily implement impactful programs for their teams. With features like automatic reporting and event management, Visit. org supports companies in measuring and maximizing their social impact and employee satisfaction.
Social Enterprise • Social impact • Nonprofits • Fundraising • Public policy
Customer Success Manager
April 6
Visit.org
Visit. org is a platform dedicated to enhancing employee engagement through unique social impact experiences. They offer a wide variety of curated volunteering and team-building opportunities that align with the United Nations' Sustainable Development Goals, allowing organizations to easily implement impactful programs for their teams. With features like automatic reporting and event management, Visit. org supports companies in measuring and maximizing their social impact and employee satisfaction.
Social Enterprise • Social impact • Nonprofits • Fundraising • Public policy
📋 Description
• Visit.org is looking for a Customer Success Manager to join our remote team. • The CSM will own a client portfolio as the main point of contact for corporate partners. • Drive contract/service utilization and maximize participation. • Oversee contract-level quality assurance and provide social impact advisory. • Support partnership renewals of your portfolio and act as an advocate for clients. • Requires working hours from 9:00 AM to 6:00 PM EST.
🎯 Requirements
• 2+ years of experience in Customer Success, Account Management, Sales, Partnerships, or another client-facing role • Experience working in a fast-paced startup environment, particularly enterprise SaaS • Fluency in demonstrating value through customer stories, data, and unique insights • Strong organizational skills and the ability to create structure in ambiguous situations • Detail-oriented while maintaining the ability to drive towards overarching goals • Ability to learn quickly and grasp different processes and/or systems • Excellent written, verbal, and presentation communication and interpersonal skills • A team player who can foster relationships and communicate effectively across departments • Competence using sales management and internal communication tools, including Salesforce, Gong, Slack, Monday.com, and others • A true desire to satisfy the needs of our clients • Passion for our mission and the desire to make an impact in the world through technology • Experience working in a fast-paced startup environment
🏖️ Benefits
• Competitive salary • Mission-aligned company events/volunteering • Inclusive, exciting start-up culture • Accelerated career & personal growth • Culture Club and more!
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