Director, UX Design

March 13

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Vista

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Vista is a remote-first company dedicated to empowering small businesses by providing exceptional services in technology, design, marketing, and customer care. With a global workforce of over 6,500 team members across 17 countries, Vista emphasizes collaboration, inclusivity, and sustainability. Their commitment to innovation enables small businesses to thrive, while the company's culture fosters personal and professional growth for its employees.

Small business marketing • Technology • Marketing • Microbusinesses • Software Engineering

5001 - 10000 employees

Founded 1995

🤝 B2B

🛍️ eCommerce

💰 $40M Venture Round on 2003-07

📋 Description

• As a Director of UX Design, you will drive discovery and delivery of digital product solutions, mentor and guide a team of UX Designers, fostering growth through regular 1:1s and informal interactions. • Identify and coach through design challenges and communication issues, balancing direct involvement with encouraging independent problem-solving. • Set clear, actionable goals, provide consistent feedback, and perform regular calibrations to ensure alignment and growth. • Provide effective communication across teams, build relationships with stakeholders, and promote a healthy design culture. • Oversee recruiting, ensuring a rigorous and inclusive process, and drive design quality across the team, providing strong UX and visual direction.

🎯 Requirements

• 12+ years of experience designing innovative digital products in the e-commerce space, within large-scale product and service ecosystems. • 8+ years of experience working collaboratively with product, engineering, design, content and user research teams. • 6+ years advising and mentoring more junior designers, and guiding multi-disciplinary collaborators through a successful user-centered process. • Strong discovery skills, including examples of leading discovery that influenced work across multiple teams. • Strong delivery skills, including multiple case studies and a track record demonstration of driving delivery across multiple teams, providing user-centered, creative, and innovative design solutions that had measurable positive impact for users and the business. • Ability to articulate a comprehensive strategy for how to solve complex problems that span use-cases across multiple teams. • Ability to plan, moderate, and complete a variety of goal-oriented workshops across collaborators, leading to exciting new insights, new-found consensus, and critical alignment. • Strong communication and relationship building skills, including the ability to thrive, influence teams, inspire change in large organizations, and lead executive collaborators. • Experience demonstrating quantitative and/or qualitative data to inspire design concepts, prioritize features, validate new product designs and communicate decisions to partners. • Ability to navigate ambiguity, try new things in your designs, and find opportunities for significant improvements to the existing product ecosystem. • Excellent presentation skills and the ability to articulate sophisticated concepts to cross functional audiences in person, remotely, in real time, and asynchronously. • Excellent visual and typographic sensibility, and excellence in UX design, interaction design, motion design, native app design, content strategy and information architecture. • Guide in most design tools such as Adobe Creative Suite, Figma, and/or Sketch used to create high-fidelity mock-ups and prototypes. • Well-respected authority in design process and innovation, both internally and in the broader design community.