Data Operations Specialist

March 11

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Vital

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Vital is an AI-driven healthcare company that focuses on enhancing patient experiences during hospital and ER visits. Their platform provides personalized guidance to patients, improving outcomes and fostering patient and staff satisfaction. Vital's suite of products, including ERAdvisor, CareAdvisor, and AccessAdvisor, integrates with hospital EHR systems to streamline communication and simplify medical information for patients and their families. By employing AI to predict wait times, explain medical results, and manage patient expectations, Vital aims to transform hospital workflows and patient engagement. Their technology is used by over a million patients annually across 31 health systems, emphasizing user-centered design and high adoption rates. Vital is committed to privacy and security, holding active HITRUST and SOC2 certifications.

Health • EHR • EDIS • HealthTech • AI

51 - 200 employees

Founded 2015

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

☁️ SaaS

💰 $24.7M Series B on 2023-03

📋 Description

• Vital builds software for care teams & patients, with a focus on the Emergency Room (ER) experience. • We use AI/ML to transform the care experience, increase patient & staff satisfaction, and increase revenue for our clients. • We provide hospitals with a modern UI and AI layer, which we are able to deploy within a matter of days. • Vital is currently operating across more than 100 hospitals, integrated with over 30 healthcare systems, and is providing vital updates in care to over 1 million patients and loved ones across the United States. • Vital serves millions of patients each year, with real-time updates on emergency, inpatient, and urgent care visits. • To do this, we use AI to match personalised content, which may be for lab results, medications, procedures/surgeries, conditions, diseases, insurance, and doctor/clinic information. • This role is based in the Quality Team within our Engineering org and has the opportunity to grow over time into some front-end development or analytics if desired. • The ideal candidate should be a spreadsheet master, handle regex parsing, know what XPaths are, be able to script, run command line jobs, and use tools like PostMan for ad hoc API requests and authentication.

🎯 Requirements

• Curiosity and drive are important - you’ll be constantly improving and learning. • Proficiency in LLM’s with a preference for automation is highly regarded. • Scripting experience eg Python/Javascript. • Confident using online tools like browse.ai or Octoparse.

🏖️ Benefits

• Every team member at Vital gets to share in our success in the form of stock options. • We’ll provide you with the equipment you’ll need to work remotely or in a shared office space. • Annual L&D budget to support your career development & a stipend for your home office set up! • Employee Assistance Program to support your wellbeing. • Paid Parental Leave. • Diversity, Equity, and Inclusion are important to us. Every team member must abide by our shared code of conduct. We believe this approach will help us attract and grow a diverse bunch of talented people that are supportive, calm, clear, empathetic, and results-oriented. • We prefer working smarter, not longer. You're not expected to put in wild hours, that's just not what we do. • We're constantly improving our systems and processes, and you'll be expected to continue to shape this as we journey together. • We’re working on problems which have a real impact on people’s lives. When we succeed, patients get better care.