Community Marketing Manager

November 16

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Vivi

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Education • Software • Technology • Smart Technology • Higher Education

51 - 200 employees

Description

• The primary purpose of the Community Marketing Manager is to connect and build relationships with Vivi customers to drive brand awareness and scale adoption globally. • Community Marketing Manager’s KPIs are centered on three main areas: Identifying and working with key members, capturing customer generated content, and achieving engagement metrics. • Develop a multi-channel acquisition and communication strategy that drives community engagement and amplifies our customer voice globally. • Work in partnership with Sales, Customer Success, and regional Marketing Managers to identify potential evangelists. • Connect with community members to understand their challenges, identify where Vivi could help. • Create a continuous pipeline of customer generated content opportunities, fueling demand from customers.

Requirements

• 5+ years of experience and proficiency in managing customer relationships, preferably in edtech. • 2+ years Marketing experience • Strong leadership, relationship building and persuasion skills. • 2+ years of K-12 experience • Experience and talent in writing and/or content development • Proficient in social media marketing • Demonstrate a positive attitude. • Analytical thinking with the ability to be data driven. • Good understanding of events and programming with experience in logistics coordination and budget management. • Possess a willingness to try new things and be a self-starter with the ability to work autonomously. • Be able to work effectively with colleagues across teams and across a variety of leadership levels. • Bonus: Experience teaching in K-12 education.

Benefits

• A comprehensive benefit package including wellness days off, TalkSpace and ClassPass subscription • The opportunity to give back to the community through our Volunteer program • Generous PTO & flexible scheduling Including your birthday off each year! • Career progression – we offer each employee an annual stipend towards professional development