UX/UI Designer

September 3

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Communications APIs. Unified Communications. Contact Centers. Now we're talking.

UCaaS • CPaaS • CCaaS • Cloud Communications • Unified Communications

1001 - 5000

💰 $225M Post-IPO Debt on 2014-08

Description

•Play an important role across all stages of the design process •Collaborate closely with other designers, Product Managers, Engineering and stakeholders •Contribute to knowledge gathering exercises, business interviews, market analysis, design and customer research activities •Fully comprehend high-level visions for products and services •Validation of hypothesis, propositions and concepts •Responsible for creating agreed deliverables including prototypes, proof of concept documents, wire frames, user flows, experience maps, etc •Understand requirements and challenge the approach, backed up with sound insight and data •Work closely with remote international teams.

Requirements

•Proven and practical experience working in product teams/squads to deliver user-centred products and services end-to-end, from unvalidated propositions and concepts through to delivery into market, across a variety of projects types - from digital transformation to optimisation of existing projects and quick wins •Experience of working on projects in the real-world which combine user-centred design principles together with a lean-Agile delivery methodology •Co-creation of research and testing activities to validate concepts, final outputs and live features •Experience of conducting qualitative and quantitative testing •A proven ability to form close relationships and earn trust with stakeholders •Established best practices and refined ways of working. •Highly skilled in in relevant UX, CX and UI (Figma) software tools and able to contribute to and utilise Design Systems •Ability to cultivate an environment of ego-less teamwork and cooperation, and build partnerships across the organisation to enhance and drive the value of design and UX. •Ability to demonstrate experience and ownership of the entire design process from problem understanding, defining customer outcomes, concepting, final delivery and ongoing iteration. (Case studies are recommended) •Ability to articulate and advocate for UX and CX principles, strategy, and theory with designers, engineers, product managers, and executives through writing, visuals, and presentations. •Flexible and comfortable with ambiguity and change during a project •Extensive UX design experience •Portfolio with case studies of shipped work demonstrating impactful UX design leadership and exemplary understanding of user-centred design principles. •Experience working in a collaborative team, partnering closely with product management to define use cases and requirements, and working directly with developers on implementation of your designs. •Excellent communication, presentation, and interpersonal skills including the ability to communicate design concepts clearly and persuasively across different audiences and varying levels of the organisation. •Proven ability to both deliver a bold vision and iterate quickly on concepts to arrive at an amazing customer experience. •Fluency in information architecture, as well as solid knowledge of usability principles and techniques. •Bachelor's degree in UX design, interaction design, or equivalent professional experience. •Proficiency in a variety of design tools such as Figma, Illustrator, Photoshop, Flinto. •Experience designing large-scale systems and applications •Experience in user research methodologies. •Affinity for and experience in building interactive prototypes.

Benefits

•Unlimited discretionary time off •Tuition reimbursement