Solutions Engineer - West Africa, French speaker

December 9, 2024

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VOX SOLUTIONS

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Wholesale Voice Termination Services • Toll Free numbers & DIDs • Telecommunications • SMS • A2P

51 - 200 employees

📡 Telecommunications

Description

• Provide technical support to sales, business development, and customers. • Optimize customer experience through solution design and market analysis. • Conduct performance review calls and understand major incidents. • Support for sales teams and build customer business cases.

Requirements

• Excellent communication and presentation skills. • Self-motivated, highly collaborative, creative, goal and growth-oriented. • Understanding of SMS A2P business (and Voice). • Understanding of revenue flow in SMS and Voice business. • Ability to use data analytics and data patterns to provide insights. • BA/BS degree or equivalent work experience. • High level knowledge of a Mobile Network Operator's infrastructure (preferred). • High level understanding of operational activities in a Mobile Network Operator organization (preferred). • Experience in customer’s success, account management, consultative sales and/or business consulting (preferred).

Benefits

• Competitive compensation and benefits. • Vacation and time-off packages. • Stock options.