Vozy
Artificial intelligence • Customer service technology • Machine learning • Customer experience • automation
51 - 200
💰 $1M Debt Financing on 2022-10
Key Account Associate
2 days ago
Vozy
Artificial intelligence • Customer service technology • Machine learning • Customer experience • automation
51 - 200
💰 $1M Debt Financing on 2022-10
Description
• Manage accounts within our current portfolio, ensuring excellent service and fostering client relationships • Serve as a trusted advisor to our clients, educate them on the customer service space, industry specific adoption of AI and ML technologies, and general optimization methods for their business leveraging Vozy • Manage our key account portfolio, generating active prospecting for new opportunities, resulting in Crosselings and Upsellings • Collaborate with internal teams to ensure that client needs are met effectively and efficiently • Comply with the company's information security policy • Gradually take on more responsibility as you grow into the role, with opportunities for further professional development
Requirements
• Professional background, ideally with experience in SaaS or from strong B2B industries such as Banking, Telecommunications, or Insurance • English proficiency at a B1/B2 level, with a commitment to improving if you’re currently at an A2 level • A proactive attitude and a willingness to learn, grow, and take on more responsibility over time
Benefits
• 100% remote work (contractor) • Salary + 3.33% commission (uncapped) • Stock options • Paid health insurance • 20 vacation days • Day off to celebrate your birthday • 20 annual public holidays • 10 days off for self-care • 20 days of disability leave • Maternity/Paternity leave • Access to co-working spaces • Platzi license for continuous learning and growth • Annual office supplies voucher
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