Software Engineer Manager

December 9, 2024

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Vozy

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Vozy is a company that develops solutions for enhancing customer service experiences through the use of generative AI-powered virtual agents. Their offerings, such as Lili Resolve, Lili Assist, and Lili Analyze, help improve first-contact resolutions, synchronize virtual and human interactions, and analyze customer conversations to uncover trends and improve service quality. Vozy's platform is designed to streamline operations, boost productivity, and provide insights for better business decisions. The company is also committed to information security, holding certifications like ISO 27001, ISO 27017, and ISO 27018, demonstrating compliance with international cybersecurity standards.

Artificial intelligence • Customer service technology • Machine learning • Customer experience • automation

51 - 200 employees

🤖 Artificial Intelligence

☁️ SaaS

🔒 Cybersecurity

💰 $1M Debt Financing on 2022-10

📋 Description

• Lead and manage the software engineering team, ensuring the quality and efficiency of its processes and projects. • Lead the definition of the company's technology strategy, in collaboration with the company's leadership team. • Implement and define agile development processes, to increase the efficiency and quality of the engineering team. • Oversee the design and development of high quality software solutions, in collaboration with the product and design teams. • Ensure project timelines and budgets are met, and the efficiency of the engineering team. • Identify and resolve technical and quality issues effectively, collaborating with technical leads and other departments. • Foster a culture of teamwork and collaboration among engineering team members and with other departments. • Lead the hiring and development process for new talent, in collaboration with the people team. • Maintain up-to-date on the latest software trends and technologies, and encourage continuous development and training of the engineering team.

🎯 Requirements

• Bachelor's degree in Computer Science. • Previous experience in software engineering leadership roles, with a minimum of 5 years of team management experience. • Solid knowledge in agile methodologies Scrum. • Knowledge of Git. • Knowledge in Go (Golang), GRPC, Docker, RESTFul API, Redis. • Knowledge in React JS. • Knowledge in MongoDB, ElasticSearch. • Knowledge in microservices oriented architecture. • Knowledge in Kubernetes. • Experience in designing and developing scalable and high quality solutions in AWS cloud environments. • Excellent communication and leadership skills, with ability to manage multi-disciplinary teams and work collaboratively with other departments. • Comply with the company's information security policy. • Manage the confidentiality, integrity and availability of the information systems under your care in compliance with Vozy's policies on information security and privacy.

🏖️ Benefits

• Remote work 100% (contractor). • Paid Health insurance. • 20 vacation days. • Day off to celebrate your birthday. • 20 annual public holidays. • 10 days off to take care of yourself. • 10 days disability. • Maternity / Paternity leave. • Co - work. • Platzi license to keep learning and growing. • Happy hour bonus. • Annual office supplies voucher. • Referral bonus. • Stock Options.