Inbound Sales Agent - Technical Products

March 9

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Logo of Waagenet

Waagenet

Waagenet is a company that specializes in advanced digital weighing technology, offering a variety of scales and weighing systems for industrial and commercial use. Their product lineup includes precision scales, pallet scales, platform scales, and more, all equipped with Industry 4. 0 connectivity features such as Ethernet and WLAN. Waagenet also caters to specific industry needs with waterproof and HACCP-compliant scales for the food and chemistry sectors, as well as systems for logistics and volume measurement.

Waagen β€’ Industriewaagen β€’ Weighing β€’ e-Commerce β€’ Bodenwaagen

2 - 10 employees

Founded 2017

πŸ”§ Hardware

πŸ›οΈ eCommerce

πŸ“‹ Description

β€’ Provide telephone and written consultation/support to our customers with a high level of quality awareness β€’ Handle product inquiries, send offers and quotes, follow up via email and telephone β€’ No cold calling required! We only sell to customers who contact us. β€’ Proactive communication with customers and suppliers in case of delivery delays or other issues related to an order β€’ Close collaboration with our technical team, especially on cross-project topics or the launch of new products/features β€’ Collect and share common customer concerns for our FAQ section

🎯 Requirements

β€’ At least one year of work experience in a sales role (ideally on the phone) or relevant experience in ecommerce/ customer service/ consultation β€’ Native or C2 English language skills β€’ German and/ or Spanish language skills would be good but are not a strict requirement β€’ Excellent spoken and written communication skills β€’ Interest in technology willingness to learn about our products and tools β€’ Experience in consulting for industrial or complex products is a big plus β€’ Organized, team-oriented, and reliable work ethic as well as a strong desire to make customers happy

πŸ–οΈ Benefits

β€’ Flexibility to work from anywhere in the world for up to 6 months a year as long as you have a quiet work environment and a stable internet connection.

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