Warranty Administrator (Automotive)

March 27

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WarrCloud Inc.

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WarrCloud's proprietary machine learning powered software & experienced professional service teams transform warranty claims administration saving dealerships time and money.

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Description

• The Warranty Administrator will report directly to the OEM Team Lead. The Warranty Administrator is responsible for partnering with assigned dealerships to process claims quickly and efficiently using our technology, ensuring compliance with warranty submittals, and building lasting relationships with our employees and customers. • Responsibilities: Be familiar with all policies and procedures pertaining to assigned OEM(s), Review labor operations and pay technicians accordingly, Prepare, submit, code, and track repair orders, Ensure accuracy and make corrections to errors, Reconcile warranty tickets and ensure proper documentation as required by the manufacturer, Maintain training and certification(s), Post and make adjustments to the general ledger, Perform other relevant duties as assigned

Requirements

• 3+ years of automotive warranty administration experience, preferably with high-volume dealerships or with a warranty processing company • Ability to work independently from home, need to be comfortable with autonomy and ambiguity. If you love figuring things out and solving problems as they arise and are self-directed, fantastic! • Positive team player. Let's face it: as a newer company, we will have kinks and growing pains. We want people that see these as opportunities to make a business and software even better. • Tech savvy. You must be comfortable with learning new technology quickly and embracing change. Yes, change is uncomfortable, but we provide you with all the right resources to ensure you are successful! • Comfortable working remotely from home and the perks, and nuances, that come with that. Team meetings and client meetings are all done via video conferencing.

Benefits

• Competitive salary + commission + home office stipend • Free employee health insurance • 401K with employer match • 10 days of Paid Time Off per year • 10 major holidays per year • Monthly stipend of $100 for home workspace expenses including high-speed internet