Revenue Operations Executive
3 days ago
Description
• Wati is a fast growing CPaaS platform that provides end-to-end WhatsApp API solutions for SMBs and large enterprises. • We aim to simplify business communication, helping businesses meet their customers where they are - WhatsApp. • Backed by global investors such as Sequoia, DST Global, and Tiger Global, we're Shopify's first investment in a startup in Southeast Asia. • We're a rapidly expanding team filled with talented people from around the globe. • This role will require you to handle 100% BAU (Business As Usual) tasks. • You will be expected to deliver results consistently and on time, even when juggling multiple priorities. • Please note: This is not a typical 9-to-5 role. • You will be working with global teams across multiple time zones, and overtime will be required. • If you’re eager to learn, grow, and challenge yourself, you are the ideal candidate for this role. • Own BAU Processes: Manage and execute all day-to-day revenue operations tasks. • Drive Team Alignment: Collaborate with Sales, Customer Success, and Marketing teams. • Ask the Right Questions: Don’t just execute tasks — challenge the status quo. • Optimize Processes: Identify inefficiencies, streamline workflows, and implement solutions. • CRM Management: Oversee the integrity and accuracy of data in our CRM. • Strategic Projects: Lead or contribute to cross-functional projects. • Train and Enable Teams: Develop training materials for tools and processes.
Requirements
• Growth mindset — you’re curious, always learning, and continuously looking for ways to improve both yourself and the processes around you. • 2-4 years of experience in revenue operations, operations, or similar roles, preferably in a SaaS company. • Hands-on experience with a modern GTM tech stack, including HubSpot, Calendly, and Chargebee. • Strong understanding of SaaS metrics and the ability to connect the dots across different teams and processes to drive results. • Excellent time management skills — you know how to prioritize and deliver BAU tasks on time while still taking on strategic initiatives. • Problem-solving skills that go beyond surface-level fixes — you can identify root causes and propose innovative, long-term solutions. • Collaboration and communication skills that foster strong cross-functional teamwork. • Founder or entrepreneurial experience is a big plus — we value people who know what it’s like to build something from scratch and have a high level of ownership.
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