Help Desk Analyst - São Paulo, Brazil

July 24

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World Business Lenders, LLC

Small Business Loans for Big Business Growth.

Access to Working Capital for Small Businesses • Tailored Small Business Loans • Business Loans • Business Financing • Alternative Business Loan

201 - 500

Description

• Experience working and supporting clients in a remote environment. • The candidate must possess excellent interpersonal and customer service skills. • The candidate must possess strong written and verbal communication skills. • Must manage time effectively and be motivated, reliable, and a self-starter. • Ability to work in a fast-paced environment. • Understanding of Active Directory environment. • Proficient in the management of Azure AVD and O/M365. • Proficient with PowerShell. • Proficient with the Zendesk Ticket system. • Troubleshooting and resolving computer-related technical issues. • Perform other duties as required.

Requirements

• Bachelor's degree in Computer Science or related discipline with a minimum of 2 or more years of work experience in a business environment. • Maintain accurate documentation and have excellent written and communication skills. • Critical thinking and good attention to detail in all aspects of administrative support. • Strong technical background. • Strong analytical and problem-solving skills. • The ability to work with a high degree of accuracy and to manage multiple issues and demands. • Must be dependable by meeting deadlines, working independently, being accountable for work, and having good attendance record management. • A strong sense of urgency and a desire to succeed.

Benefits

• 11 US Paid Holidays per year

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