Manager, Quality Control Review

April 8

🦌 Connecticut – Remote

Although this job is listed in Connecticut, this company may be open to hiring remote in other states.

🍂 Massachusetts – Remote

Although this job is listed in Massachusetts, this company may be open to hiring remote in other states.

💵 $90k - $101k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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Webster Bank

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Webster Bank is a financial services company that offers a wide range of banking solutions for individuals, small business owners, and commercial entities. It provides personal and business checking and savings accounts, loans, mortgages, and investment services, as well as wealth management and retirement planning. Webster Bank emphasizes digital convenience through mobile and online banking platforms while also providing personalized assistance from dedicated relationship managers. The bank is committed to serving diverse industries and communities, with specialized offerings in areas like healthcare, manufacturing, and government banking. Webster Bank is dedicated to helping clients achieve their financial goals through tailored solutions and expert guidance, ensuring security and trust are maintained at all times.

Commercial Banking • HSA Bank • Consumer Bank • Small Business • Asset Based Lending

1001 - 5000 employees

Founded 1935

🏦 Banking

💸 Finance

💳 Fintech

📋 Description

• Independently lead onsite Quality Control Reviews for Consumer Bank with a primary focus on Banking Centers and Business Banking Teams. • Ensure compliance with bank policies, programs and procedures as well as state and federal regulations. • Takes ownership of completion of Quality Control reviews and projects. • Reviews bank policies, programs and procedures to ensure understanding and compliance. • Compiles review findings and recommends revisions to systems and procedures as needed. • Identify ways to continuously improve the effectiveness and efficiency of the QCR Program. • Will work on various projects and administrative tasks as necessary. • Leads and conducts Quality Control Reviews of Banking Centers and Business Banking Teams. • Ensures that results of the reviews are communicated adequately both verbally and via Salesforce. • Coordinates and prepares review assignments to ensure completion of schedule, including periodic reviews, as agreed upon by the Quality Control Managing Director. • Recommend modifications and updates to the Quality Control Review program.

🎯 Requirements

• 5+ years operations experience, including Banking Center experience. • Working knowledge of audit, accounting, and information technology. • Working knowledge of bank policy, banking center procedures, compliance and regulations. • Strong verbal and written communication skills. • Ability to influence others and establish and maintain collaborative relationships. • Knowledge of banking products and services. • Effective decision-maker. • Strong interpersonal and team building skills. • Results oriented. • Highly organized and able to manage concurrent projects. • Driver’s license and ability to travel throughout bank’s footprint. • Working knowledge of Microsoft office product. • Working knowledge of Salesforce SFC desired. • Candidates with Associate’s or Bachelor’s degree preferred. • Candidates with some combination of coursework and experience, or extensive related professional experience, are eligible for consideration.