Virtual Assistant - Customer Service
December 6
Description
• We Clone You is a leading virtual assistant company that specializes in providing virtual assistance to businesses of all sizes. • Handle and respond to 75+ inbound inquiries daily across phone, email, and live chat. • Maintain a professional phone presence, providing excellent customer service. • Efficiently manage and prioritize multiple tasks throughout the day. • Collaborate with internal teams to coordinate activities and resources as needed. • Attend and actively participate in team meetings and training seminars. • Support cross-functional teams, including sales, marketing, and operations. • Continuously challenge yourself to improve and contribute to team success. • Maintain strong work ethic and consistently demonstrate willingness to learn.
Requirements
• Proven experience in customer service or as a virtual assistant, handling inbound inquiries. • Previous experience with real estate is a plus. • Strong phone skills and ability to handle about 75 inbound inquiries daily via phone, email, and live chat. • Excellent verbal and written communication skills, with the ability to clearly communicate in English over the phone and email • Proficiency in Microsoft Office (Excel, PowerPoint) and general computer skills. • Ability to multitask in a fast-paced, dynamic environment. • Self-motivated with proven ability to learn quickly and contribute effectively. • Strong problem-solving skills, able to analyze opportunities and inefficiencies, and propose solutions to management. • Ability to collaborate with cross-functional teams (sales, marketing, production, operations, finance, and senior management). • Supplementation and fitness industry knowledge/experience is a plus.
Benefits
• Work from home; • Payment in dollars per working hour (40-hour week); • Starting salary between 4$ - 6$ per hour depending on your experience, with room for raises based on performance; • A workplace that values its people; • Referral bonus: If you refer a candidate, you will receive a $50 bonus once they’re hired by one of our clients;
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