Virtual Assistant - User Research
September 24
Description
• Assist in recruiting participants for user research studies (surveys, interviews, focus groups, etc.). • Manage participant databases, track responses, and maintain updated records. • Screen participants to ensure they meet study criteria and requirements. • Handle outreach and communication with participants via phone, email, or other platforms. • Schedule user research sessions, interviews, and meetings between participants and researchers. • Coordinate time zones, calendar availability, and any logistical requirements. • Send reminders and follow-ups to participants and stakeholders. • Manage documents, research notes, and consent forms with attention to confidentiality. • Maintain and organize digital files, ensuring smooth access for the research team. • Help draft and format research materials (e.g., surveys, interview scripts, questionnaires). • Assist with data entry and basic analysis of research findings. • Conduct phone calls or video conferences to recruit participants, confirm appointments, and provide instructions. • Act as a point of contact between researchers, participants, and other team members. • Draft and send communication to participants, such as emails, research briefs, and thank-you notes.
Requirements
• Previous experience as a Virtual Assistant, Project Coordinator, or similar administrative role. • Experience with user research, participant recruiting, or similar research support is a plus. • Excellent organizational and time management skills. • Strong written and verbal communication skills. • Proficiency in scheduling tools (Google Calendar, Outlook) and communication tools (Slack, Zoom, etc.). • Familiarity with research tools such as SurveyMonkey, Google Forms, or similar platforms is a plus. • Attention to detail, especially when handling confidential information. • Strong problem-solving skills and ability to handle multiple tasks in a fast-paced environment. • Ability to work independently and collaboratively with remote teams. • High level of professionalism when interacting with participants and stakeholders.
Benefits
• Work from home; • Payment in dollars per working hour (40-hour week); • Starting salary between 4$ - 6$ per hour depending on your experience, with room for raises based on performance; • A workplace that values its people; • Referral bonus: If you refer a candidate, you will receive a $50 bonus once they’re hired by one of our clients;
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