Wellspring
Nurturing, educating, and healing since 1977.
mental health • special education • outpatient counseling • residential treatment • learning disabilities
51 - 200
Customer Success Associate - OaaS
July 22
Wellspring
Nurturing, educating, and healing since 1977.
mental health • special education • outpatient counseling • residential treatment • learning disabilities
51 - 200
Description
• Support client’s post-implementation and ensure continued success with software • Perform a variety of operational tasks related to client’s installation of Sophia • Entry and docketing of Intellectual Property and deadlines • Reporting of federally funded inventions • Review and maintenance of contracts • Review and entry of legal bills • Invoicing of clients’ licensees • Process Improvement Consultations and creation of Standard Operating Procedures • Ensure accuracy and completeness of documents and data provided by clients
Requirements
• Experience in university technology transfer with direct experience in patent docketing and reviewing licenses and other contracts • Comfort working in a fast-paced, high growth, entrepreneurial environment. • Previous track record of establishing and maintaining excellent client relationships. • Excellent communication skills including writing, conversing and presenting.
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