Slovak Lead Multimedia Content Reviewer

September 6

Apply Now

Receive Emails with Similar Jobs

Welocalize

WebsiteLinkedInAll Job Openings

Reach, Grow, and Engage Global Audiences with Multilingual Content

translation • localization • globalization • technology • machine translation

1001 - 5000

Description

• The Slovak Lead Reviewer is responsible for the overall quality of their language at an account level. • Editing and proofreading content to ensure accuracy, ensuring it meets the provided standards • Creative writing of marketing content to engage customers • Proofreading and copy editing of storefront descriptions • Report any patterns of issues observed to help improve database and product performance • Test tools to provide feedback for improving efficiency and accuracy • Performs translations as needed • Performs review tasks as required • Works closely with the Welocalize Quality Department to monitor the overall linguistic quality and quality planning for the account • Helps define and quality expectations per language (may be in collaboration with the client) • Supports the Quality Department in performing RCAs (root cause analysis) and designing corrective actions as necessary • Ensures language level quality oversight by KPI tracking and status reporting • Plans, performs and tracks LQAs, if applicable • Drives the arbitration process • Joins calls with the client's linguistic teams to discuss quality and strategy (including corrections, requirements, clarify any misunderstandings/unclear corrections or requirements) and takes the lead on linguistic issues discussed • Documents meetings with client and follows up with linguists to make sure everybody is aligned • Liaison between the client and the broader Welocalize linguistic team • Ensures the client’s feedback is implemented • Performs direct reviews with client's SMEs, where applicable • Creates and maintains linguistic assets • Maintains client facing documentation • Communicates asset updates to linguistic team • Reviews copy/loc and gives feedback to the linguists; communicates feedback received from 3rd party reviewers and client's Language Leads • Support linguists in understanding corrections resulting from the arbitration process • Acts as liaison for terminology, style issues, product features & questions • Responds to content reviewers’ queries • Supports linguists in asking any questions during production and escalates to Welocalize and/or the client as needed • Profile matching and assigning work/content types to the linguistic team • Guide the linguistic team into identifying the root causes of issues and determining actions for improvement • Supports the onboarding of new linguists (when applicable) • Reviews and evaluates language tests of potential candidates • Identifies linguistic-specific training needs for their locale; creates, maintains, and delivers the linguistic training program • Coaches and mentors linguists • Identifies challenges and underperformance and makes recommendations regarding dispatching tasks; flags to Quality/Engagement Manager if linguists need to be replaced • Identifies and highlights workload or workflow issues and provides solutions to the Welocalize team

Requirements

• University degree or equivalent combination of education and experience • 4+ years of experience in translation/localization, or in reviewing, copywriting, creative writing or equivalent experience • Native in Slovak and fluent in English • Thorough understanding of the localization process. • Good user experience of standard software, such as Windows and Office applications. • Ability to work with tight deadlines. • Ability to give clear, concise and constructive feedback. • Ability to effectively present information and respond to questions from groups of managers, clients, customers, linguists • Ability and willingness to train/teach others and pass on knowledge. • Ability, willingness and experience in communicating positively with customers at various levels • Ability to work within a virtual team