Customer Success Lead

February 7

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Logo of 1848 Ventures, backed by Westfield

1848 Ventures, backed by Westfield

1848 Ventures is a company supported by Westfield that provides a wide range of insurance services. They offer business insurance tailored to increase operational efficiency and security for both large and small businesses. Additionally, they provide personal insurance solutions for home and auto to protect individual lifestyles. With specialized coverages developed for the unique needs of the agricultural sector, and a variety of surety bonds, 1848 Ventures aims to ensure that their clients' projects and obligations are met with peace of mind. Their offerings also include cybersecurity insurance and workers' compensation to safeguard businesses and support employees.

Design Thinking β€’ Product Development β€’ Business Development β€’ Non-Traditional Risk β€’ Insurance

51 - 200 employees

Founded 2018

πŸ”’ Cybersecurity

πŸ“‹ Description

β€’ Oversee customer success with revenue management strategies. β€’ Manage a team of Revenue Strategists. β€’ Directly engage with clients for success outcomes. β€’ Collaborate with internal teams for growth opportunities. β€’ Analyze performance data for insights. β€’ Balance leadership with hands-on client engagement.

🎯 Requirements

β€’ 5+ years in customer success or revenue management, ideally within a SaaS company β€’ Previous titles like Manager of Customer Success or a related role β€’ Proven ability to mentor and lead a team β€’ Strong understanding of revenue management principles and strategies β€’ Comfortable interpreting data and analytics β€’ Strong verbal and written communication skills β€’ Collaborative mindset with the ability to work cross-functionally.

πŸ–οΈ Benefits

β€’ Competitive salary β€’ Incentive program β€’ Pension β€’ Comprehensive benefits package.

Apply Now

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πŸ’° $2.9M Venture Round on 2023-09

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