CRM and Community Assistant
3 days ago
🇬🇧 United Kingdom – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
👫 Community Manager
🚫👨🎓 No degree required
🇬🇧 UK Skilled Worker Visa Sponsor
Description
• We are seeking a highly motivated and skilled marketer for our CRM & Community Assistant position. • A passion for the crypto/Web3 industry is essential. • Split time across community and CRM. • Help drive engagement within our community. • Utilize problem-solving skills and good judgment to support CRM initiatives.
Requirements
• Degree and/or relevant certifications are advantageous. • 0-2 years experience in email marketing/retention marketing. • Proven experience in CRM management and community engagement would be highly preferred. • General knowledge of Marketing and the grasp of what each department might do. • Interest in the crypto/Web3 industry is a must, along with the ability to converse with the community easily. • Previous experience of dealing with customers in a professional and timely manner would be highly beneficial. • Strong analytical skills and curiosity in developing skills and knowledge of different CRM and/or Community tools and data analytics platforms, as well as email marketing ESPs. • Strong working knowledge of all social platforms in general – Facebook, Twitter, TikTok, etc • Customer centric and able to identify pain points of the customer and come up with solutions. • Great executioner and autonomous thinker (starter-finisher). • Demonstrated ability to prioritise tasks and manage multiple projects simultaneously. • Detail-oriented mindset with a focus on accuracy and quality. • Previous experience in customer service or client-facing roles is preferred.
Benefits
• 27 days holiday & Bank Holidays • Birthday and Service Anniversary off each year • Private Medical Insurance • Paid Charity Day • Pension • Flexible working hours
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