Woflow
Woflow is a platform that specializes in automating merchant data management and catalog digitization through its advanced ML-powered task automation engine. The company provides solutions for food delivery, online ordering, point of sale (POS), and eCommerce by offering seamless onboarding and data management via API integrations. Woflow's technology enables businesses to automate and scale their merchant operations efficiently, allowing teams to access high-quality structured data quickly. The company focuses on improving onboarding processes, resolving support tickets, and enabling sales teams with better data strategies, all while ensuring data security and integration within existing workflows.
data insfrastructure • machine learning • automation • AI • food delivery
Operations Manager - German
December 6, 2024
💃 Anywhere in Latin America – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
⚙️ Operations
🚫👨🎓 No degree required
Woflow
Woflow is a platform that specializes in automating merchant data management and catalog digitization through its advanced ML-powered task automation engine. The company provides solutions for food delivery, online ordering, point of sale (POS), and eCommerce by offering seamless onboarding and data management via API integrations. Woflow's technology enables businesses to automate and scale their merchant operations efficiently, allowing teams to access high-quality structured data quickly. The company focuses on improving onboarding processes, resolving support tickets, and enabling sales teams with better data strategies, all while ensuring data security and integration within existing workflows.
data insfrastructure • machine learning • automation • AI • food delivery
📋 Description
• Work closely with team leaders and quality team to ensure daily/weekly/monthly output targets are met, on time and accurately; • Use Woflow’s proprietary suite of tools to perform a variety of data structuring and standardization tasks; • Attend daily/weekly/monthly Quality and Development meetings (as invited) and work with L&D and Quality to develop all learning/training materials for relevant client(s); • Communicate reliably and effectively with all team members (auditors, pod leaders, managers, etc.) via proper channels; • Identify key problems or issues with the data structuring and standardization process as they arise and drive efficiency and quality; • Be responsible for the menu team’s adherence to client SLAs, both turnaround time and quality; • Oversee and facilitate the successful scaling of the team to meet new output targets.
🎯 Requirements
• At least 2-4 years experience in an operations lead or management position or anything similar. • Must have experience leading a team of at least 15+ team members / direct reports; • Must have an interest in working in a fast-paced, high pressure environment; • Native or bilingual proficiency in the English and German languages, both written and spoken. • You are highly proactive, curious and driven. You seek answers to things you do not know.
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