WorkForce Software
WorkForce Software is a leading provider of enterprise-grade workforce management solutions, serving industries such as manufacturing, healthcare, retail, public sector, and more. The company offers comprehensive software for time and attendance, scheduling, absence management, task management, labor forecasting, and data capture, enhancing employee experience and operational efficiency. Their solutions integrate seamlessly with major HCM suite vendors, supporting global compliance and optimized scheduling. WorkForce Software is recognized for its robust capabilities that allow organizations to comply with unique pay and work rules, automate workflows, and improve employee engagement and financial visibility.
workforce management software • workforce management • time and attendance • time and attendance software • employee scheduling
Analyst
February 7
WorkForce Software
WorkForce Software is a leading provider of enterprise-grade workforce management solutions, serving industries such as manufacturing, healthcare, retail, public sector, and more. The company offers comprehensive software for time and attendance, scheduling, absence management, task management, labor forecasting, and data capture, enhancing employee experience and operational efficiency. Their solutions integrate seamlessly with major HCM suite vendors, supporting global compliance and optimized scheduling. WorkForce Software is recognized for its robust capabilities that allow organizations to comply with unique pay and work rules, automate workflows, and improve employee engagement and financial visibility.
workforce management software • workforce management • time and attendance • time and attendance software • employee scheduling
📋 Description
• Work directly with customers to troubleshoot and resolve application/system issues efficiently to drive customer satisfaction • Build relationships and trust with customers through open and interactive communication • Collaborate with internal stakeholders and management to reduce defects and improve overall product/system performance • Contribute to customer self-help by authoring relevant knowledge base content • Stay current on technical specifications for WorkForce Software products and Human Capital Management applications through continuous learning activities
🎯 Requirements
• Strong technical and analytical aptitude, specifically in complex, enterprise software applications • Prior technical/system support experience in a customer-facing role is highly preferred • Experience with SQL and writing complex queries • Excellent oral and written communication skills • Prior customer service experience is highly preferred • Experience with business applications, such as Word, Excel, etc. • Must work well as a team member and individually • Familiarity or experience utilizing Java, C#, C++ or 4GL programming languages • Experience or background in HR, Payroll, or Time and Attendance preferred • Must be able to join on-call rotation and cover evenings/weekends as necessary
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🇬🇧 United Kingdom – Remote
💵 $60k - $100k / year
💰 $60M Series B on 2022-04
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧐 Analyst
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