Developer Success Engineering Manager

6 days ago

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WorkOS

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Enterprise-Features • Single Sign-On (SSO) • Directory Sync • Enterprise-Ready • Audit Trail (SIEM)

11 - 50

Description

• About WorkOS 🚀 • WorkOS is a developer platform that helps make apps enterprise-ready. • We build tools and services for developers to help them implement features like Single Sign-On, Directory Sync, Multi-Factor Auth, and Audit Logs. • We're a fully-distributed team with employees across North America time zones. • We're well-funded, having raised an $80M Series B. • Our fast growing customer base includes hundreds of rapidly growing SaaS companies like Webflow, Vercel, Loom, Plaid, and Drata. • About the role 💭 • WorkOS is a technical product made by developers, for developers. • The Developer Success Engineering (DSE) team is critical to every step of the customer experience — from demoing to integration to ongoing support. • The team is talking with developers, building developer relationships, and making the developer experience the best it can be. • As a manager for the Developer Success team, you will help drive an amazing developer experience while customers integrate WorkOS. • This role is best suited for someone who is technically-minded, empathetic, passionate, loves solving problem, and is team and results oriented.

Requirements

• 2-3 years experience in a leadership position in technical support, solutions, or sales engineering • Excited to help DSEs develop new skills and advance in their careers • Understand what makes teams successful and what role a manager can play in that process • Exceptional verbal and written communication skills • Lead by example, by setting the right context, and by helping teammates do their best work • Know when to let a team work through problems and when to jump in to help • Technical enough to ask engineers good questions about design and integration decisions • Quick learner and relentlessly inquisitive

Benefits

• Competitive pay • Substantial equity grants • Healthcare insurance (Medical, Dental and Vision) for you and your family • 401k matching • Wellness and fitness monthly allowances • PTO + paid holidays + unlimited sick leave • Autonomy and flexibility with remote work