Insurance Billing and Collections Assistant - Orthopedic Surgery

February 22

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WashU IT

WashU IT is the information technology department of Washington University in St. Louis, providing essential IT services and support for the university's students, faculty, and staff. The department is integral to facilitating the university’s academic, research, and administrative functions, ensuring that technological resources and solutions are efficiently delivered and maintained across the university’s campuses. WashU IT also plays a crucial role in helping the university confront complex technological challenges and enhance its operational capabilities.

📋 Description

• Performs advanced follow-up on insurance billing and collection activities • Makes collection calls and verifies insurance records • Contacts insurance companies and/or collection agencies • Reviews patient accounts for accuracy and eligibility • Utilizes Epic and payer websites for claims submission • Supports customer service unit in billing and collection questions • Assists with training new staff and special projects • Consistently meets Quality Assurance standards and follows best practices

🎯 Requirements

• High school diploma or equivalent high school certification or combination of education and/or experience • 3 years work experience in Billing Or Insurance • No specific certification is required for this position • Skills: Claims Resolution, Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Epic EHR, Health Insurance Billing, HIPAA, ICD-10 Procedure Coding System, Insurance Follow Up, Medical Billing and Coding, Medical Terminology, Microsoft Excel, Microsoft Word, Office Equipment, Team Leadership, Telephone Communications

🏖️ Benefits

• Up to 22 days of vacation • 10 recognized holidays • Sick time • Competitive health insurance packages with priority appointments and lower copays/coinsurance • Free Metro transit U-Pass for eligible employees • Defined contribution (403(b)) Retirement Savings Plan, combining employee contributions and university contributions starting at 7% • Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, EAP, financial resources, access to dietitians, and more! • 4 weeks of caregiver leave to bond with your new child • Family care resources for continued childcare needs • Tuition covered for employee and family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

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