September 24
• The role of the Engineering Manager is to lead, grow and manage leaders of engineering teams who build software for new or improved features in Xero’s products and its associated service delivery systems. • Ensure a smooth integration of our recent acquisition of Syft Analytics. • Support, develop and deliver by actively measuring, monitoring, and continuously improving the performance and reliability of applications you are responsible for. • Delivery Management / Planning and Execution: Expertise in planning, executing, and monitoring projects, often using Agile or other methodologies to ensure timely delivery. • Collaborate as a leader of leaders (Engineering Leadership), you will be a coach and advisor to your direct reports and act as an escalation point for them to continuously align your team with Xero’s objectives and deliverables. • Strong ability to communicate technical concepts to non-technical stakeholders and advocate for the engineering team's needs. This includes Cross-Functional Collaboration in working with product management, design, and other departments to ensure cohesive project alignment.
• Demonstrate knowledge, skills and expertise managing software development teams and proven track record at building and maintaining good team culture with a deep understanding of the relevant technologies, tools, and processes in their domain (e.g., software development, systems engineering). • Share expertise and experience to connect and support the growth of a culture of continuous empathy towards our customers among your team with the ability to make architectural decisions and understand complex systems to guide teams effectively. • Attributes and motivations to grow the talent in the team by identifying skill gaps and ensuring there is a clear strategy to close those gaps (which might include upskilling, reassigning or hiring team members). • Coach the team on Agile software engineering practices, ensuring your team's technical practices are continuously improved to deliver high-quality software that is secure, robust and scalable. • Lead Engineering teams are unblocked, supported, and accelerated in their adoption of DevSecOps tools and practices, through pairing, mentoring, coaching, and collaboration. This includes familiarity with coding and development practices, enabling better collaboration with engineers and troubleshooting. • Demonstrated ability to implement and manage experimentation frameworks, including A/B testing and iterative development. • Analyze results from experiments to make data-driven decisions and refine our engineering strategies. • Mentor team members, encouraging them to explore new technologies and methodologies in their work.
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