Technical Writer - Software Documentation Specialist

December 12

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Agile Software Development • Custom Software Development • Web Development • Mobile Application Development • iOS & Android Apps Development

201 - 500 employees

🤝 B2B

🏢 Enterprise

☁️ SaaS

Description

• Create and maintain comprehensive documentation, including How-Tos, process descriptions, technical specifications, and release notes. • Ensure all documentation tools are up-to-date, organized, and accessible to support ongoing development needs. • Take ownership of our Confluence wiki by updating content, maintaining structure, and ensuring documentation quality and consistency. • Regularly review and refine existing documentation to enhance clarity, accuracy, and usability for both technical and non-technical audiences. • Work independently to gather missing or incomplete information by consulting with developers, conducting research, and investigating internal resources. • Create, format, and publish release notes for software updates, clearly highlighting changes, fixes, and new features for end-users and stakeholders.

Requirements

• 2+ years of experience in technical writing, ideally in the software or energy industries. • Previous experience working with Confluence or similar wiki-based documentation platforms. • Strong knowledge of Confluence and content management systems, with the ability to structure and organize documentation effectively. • Basic knowledge of HTML or markup languages (e.g., Markdown) is a plus. • Excellent English language skills, with exceptional attention to grammar, clarity, and detail. • Ability to work independently with partial information, conducting research, and proactively seeking answers to complete documentation tasks. • Exceptional organizational skills to manage multiple documentation projects, ensuring high quality and consistency across all content. • Comfortable working with development and product teams to stay informed and clarify technical information as needed.

Benefits

• Competitive remuneration • Remote work • Sports/leisure benefit • 20 sick leave days paid at 100% • 32 calendar days of vacation • Team events, online, at the office or outside • Professional development plan with guidance and mentorship • Training and development opportunities with allocated budget • Professional Certifications • Optional medical insurance