Zendesk
Zendesk is a company that provides a comprehensive suite of customer service and sales solutions. Their offerings include messaging, live chat, AI-driven automation, data privacy and protection, and an agent workspace, all designed to enhance customer experience and support operations. Their platform is designed to be flexible and scalable, catering to businesses of all sizes, including small enterprises, startups, and large corporations. Zendesk emphasizes the importance of integrated workflows and personalized customer interactions, leveraging customer data and AI to improve service efficiency. Additionally, they provide professional services, resources for training, and a strong emphasis on diversity, inclusion, and sustainability.
Help Desks • Customer Support • SaaS • Customer Community • Customer Service
Associate Renewals Manager
April 14
Zendesk
Zendesk is a company that provides a comprehensive suite of customer service and sales solutions. Their offerings include messaging, live chat, AI-driven automation, data privacy and protection, and an agent workspace, all designed to enhance customer experience and support operations. Their platform is designed to be flexible and scalable, catering to businesses of all sizes, including small enterprises, startups, and large corporations. Zendesk emphasizes the importance of integrated workflows and personalized customer interactions, leveraging customer data and AI to improve service efficiency. Additionally, they provide professional services, resources for training, and a strong emphasis on diversity, inclusion, and sustainability.
Help Desks • Customer Support • SaaS • Customer Community • Customer Service
📋 Description
• Key member of the APAC Renewals team • Manage a busy pipeline of accounts • Communicate and mitigate risk to resolution • Encourage contract renewals at CXO level • Overachieve on targets • Assist with critical revenue-generating work
🎯 Requirements
• 4+ years proven experience in Renewals, Sales, Operations, or Account Management • Strong written and verbal communication skills • Excellent numeracy skills • Value-based selling
🏖️ Benefits
• Flexible working arrangements • Opportunities for career progression • Comprehensive training programs • Inclusive workplace culture
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