Global Content Demand Marketing Manager

April 3

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

+1 more states

🏄 California – Remote 🤠 Texas – Remote ☕ Washington – Remote

💵 $103k - $155k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✍️ Content Marketing Manager

🦅 H1B Visa Sponsor

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Zendesk

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Zendesk is a company that provides a comprehensive suite of customer service and sales solutions. Their offerings include messaging, live chat, AI-driven automation, data privacy and protection, and an agent workspace, all designed to enhance customer experience and support operations. Their platform is designed to be flexible and scalable, catering to businesses of all sizes, including small enterprises, startups, and large corporations. Zendesk emphasizes the importance of integrated workflows and personalized customer interactions, leveraging customer data and AI to improve service efficiency. Additionally, they provide professional services, resources for training, and a strong emphasis on diversity, inclusion, and sustainability.

Help Desks • Customer Support • SaaS • Customer Community • Customer Service

5001 - 10000 employees

Founded 2007

☁️ SaaS

🤝 B2B

💰 Grant on 2019-09

📋 Description

• Zendesk is seeking a Global Content Demand Generation Marketing Manager to drive global demand campaigns. • Focus on creating demand in IT, Employee Experience (EX), and Employee Service (ES) space. • Collaborate closely with regional marketing, product marketing, and sales teams for integrated campaigns. • Ideal candidate has a strong background in demand generation for ITSM solutions. • Experienced in developing content strategies and evolving messaging for the stages of the buyer journey.

🎯 Requirements

• 3-5 years of marketing experience, ideally with a focus on content development in a B2B SaaS environment • Proven experience in end-to-end execution of global marketing campaigns targeting IT, EX and ES audiences • Ability to leverage audience data to inform optimal targeting and campaign strategy • Strong writing and messaging skills, especially around IT and employee service topics • Experience managing multi-channel campaigns and working with external agencies • Quick learner who thrives in a fast-paced, dynamic environment • Creative, innovative, and solutions-oriented with a knack for problem-solving and program improvement • Strong organizational skills with attention to detail and ability to manage multiple projects • Data-driven approach to campaign optimization and performance tracking • Strong communication skills across all levels, from marketing and sales teams to executive stakeholders • Positive, collaborative, and energetic, with a focus on building effective relationships and influencing change • Bias for action and high-quality results with a focus on timely delivery

🏖️ Benefits

• Possible eligibility for bonus • Benefits or related incentives