Zeotap
Zeotap is a privacy-first enterprise company founded in 2014 and based in Germany. It offers a comprehensive Customer Data Platform (CDP) that helps brands integrate, unify, segment, and orchestrate customer data efficiently while prioritizing data privacy and compliance with GDPR regulations. Zeotap's CDP is designed to drive customer acquisition, growth, experience personalization, loyalty, and retention across industries such as retail, telco, media, financial services, and automotive. With features like a 360-degree customer view, predictive insights, and consent orchestration, Zeotap empowers marketers to enhance their omnichannel strategies and improve commercial outcomes.
Telecom Operators • Data Management • Mobile Advertising • Big Data • Identity
Implementation Engineer
September 20, 2024
🇬🇧 United Kingdom – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
🛠️ Implementation Specialist
🇬🇧 UK Skilled Worker Visa Sponsor
Zeotap
Zeotap is a privacy-first enterprise company founded in 2014 and based in Germany. It offers a comprehensive Customer Data Platform (CDP) that helps brands integrate, unify, segment, and orchestrate customer data efficiently while prioritizing data privacy and compliance with GDPR regulations. Zeotap's CDP is designed to drive customer acquisition, growth, experience personalization, loyalty, and retention across industries such as retail, telco, media, financial services, and automotive. With features like a 360-degree customer view, predictive insights, and consent orchestration, Zeotap empowers marketers to enhance their omnichannel strategies and improve commercial outcomes.
Telecom Operators • Data Management • Mobile Advertising • Big Data • Identity
📋 Description
• Ensure accurate configuration and integration of Zeotap CDP on customers’ test and production environments • Analyse customers’ needs and suggest upgrades or additional features to meet their requirements • Drive clarity on immediate use-cases and programme manage the execution • Partner with customers and internal stakeholders to drive consensus on mutual success • Educate customers on the best practices and effective use of the Zeotap platform • Work offsite and onsite (as necessary) to troubleshoot and diagnose implementation issues on the different levels of solutions • Act positively and respond promptly to the customer’s requests/tickets • Establish Best Practices and repeatable playbooks for CDP integration and implementation • Analyse customer support requirements and identify areas for automation and efficiency gains • Review and ensure accuracy of technical documentation • Adhere to Zeotap’s company, privacy and information security policies and procedures • Provide product teams with customer feedback to help identify potential new features or enhancements
🎯 Requirements
• Experience with data products, in particular data validation and analytics • Prior experience with JS and SDK implementation and debugging, RESTful APIs • Familiarity with command line, scripting syntax, SQL • Familiarity with data warehousing tools such as BigQuery and GCP cloud • Understanding of web and mobile applications • Exposure to single sign-on (SSO) integration • Experience with large-scale project management and delivery • Interpersonal, communication and client management skills • You speak English fluently
🏖️ Benefits
• Competitive compensation & benefits • Remote-first organisation • Unmatched Global support system • Fast-paced, collaborative & fun culture • Exposure & access to industry experts & teammates that live our values • Work with very driven entrepreneurs & a network of global senior investors across Telco, Data, Advertising & Technology
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