Partner Success Manager - Luxury Travel

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Zicasso

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Zicasso is an online luxury travel service that connects discerning travelers with a curated network of travel specialists. Zicasso provides customized itineraries and personalized travel planning to ensure memorable and unique travel experiences. With a focus on high-end and tailored travel solutions, Zicasso caters to clients seeking specific and bespoke travel experiences.

Luxury Travel • Customized Tours • Top Travel Specialists

51 - 200 employees

👥 B2C

🛍️ eCommerce

📋 Description

• Company Overview • Zicasso is a leading luxury travel company that creates personalized, life-enriching experiences for discerning travelers. • As a member of our team, you'll contribute to creating experiences that consistently earn us thousands of 5-star reviews. • You'll be part of a company recognized as "Best in Travel" by TRAVEL+LEISURE magazine. • Currently, we are looking for a highly-motivated Manager of Partner Success who embodies an entrepreneurial spirit and has a passion for international travel. • This role will be responsible for coaching our travel company partners to achieve higher levels of sales conversion and efficiency. • There is flexibility in your work hours, but we expect that you will generally maximize your overlap with California hours. • Please note: We are seeking highly-motivated candidates. Zicasso’s culture rewards team members who contribute to an ever-evolving growth environment.

🎯 Requirements

• 5+ years of sales experience in the travel industry, with a strong emphasis on luxury travel. • Exceptional interpersonal skills with a proven ability to initiate, build, and maintain strong professional relationships. • Self-motivated and proactive, willing to go the extra mile in a fast-paced, start-up-like environment to drive team and company success. • Passionate about travel—experience visiting multiple countries and a deep curiosity about international destinations is highly desirable. • Strong verbal and written communication skills with the ability to convey ideas clearly and concisely in English. • Highly organized and detail-oriented, delivering high-quality, error-free work. • Goal-driven and self-disciplined, able to independently meet and exceed performance targets. • Excellent time management skills, with the ability to balance multiple priorities efficiently. • Tech-savvy and adaptable, comfortable learning new software to track and achieve team objectives. • Proficiency in Google Workspace (Docs, Sheets, Slides) and ability to leverage these tools effectively. • Creative problem-solving skills, with the ability to think strategically and implement solutions. • Flexibility in work hours to accommodate global partners, including occasional video meetings outside standard business hours.

🏖️ Benefits

• Remote work from your home base and flexible hours that allow you to enjoy a great work-life balance. • Innovative, fast-paced and collaborative culture that values diverse voices and opinions. • Learning and development annual stipend. • Two company-sponsored business trips each year at international destinations we serve!