Zimperium
Mobile Security • Mobile Intrusion Prevention System • Vulnerability Research & Exploitation • Machine Learning • Mobile IPS
Technical Customer Success Manager - Mobile Security
September 24
Zimperium
Mobile Security • Mobile Intrusion Prevention System • Vulnerability Research & Exploitation • Machine Learning • Mobile IPS
Description
• Proactively manage client relationships to ensure renewals, referenceability and facilitate expansion opportunities with sales teams • Drive the adoption of Zimperium’s solution within the Customer’s user base and assist the Customer to realize the business value • Demonstrate strong domain & functional understanding of the solution and be a trusted advisor to the Customer • Maintain a high level of customer satisfaction and be the primary interface to manage risks and escalations • Gather Customer’s feedback about products, their use-cases channel them effectively to drive product capabilities • Assist the Customer with deployment planning, best practices deployment approach and proactive management of risks to facilitate a smooth and agile rollout of the solution
Requirements
• B.S. in Computer Science or an equivalent engineering degree • 10+ years of experience working with Enterprise software solutions, startup experience desirable • 5+ yrs experience in customer success roles, preferably with security companies, managing portfolio of large enterprise customers • Self-motivated, strong problem-solving skills with good business acumen • Database/SQL skills are a must. • Domain expertise in Mobility & Security is highly desirable
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