Software Engineer - Frontend

October 25, 2024

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Zingtree

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Zingtree is a company that empowers customer support through AI process automation, helping enterprises streamline and simplify complex support processes. It offers tools to create, manage, and automate support workflows, making it easier for customer service agents and customers to resolve issues efficiently. Zingtree integrates with various CRM systems and supports multiple industries including contact centers, healthcare, insurance, and home services. Through its dynamic workflows, Author Assist AI, and compliance automation, it helps businesses improve their customer experience with faster resolution times and enhanced compliance controls.

Customer Support • IT Support • Call Centers • Agent Scripting • Contact Center

11 - 50 employees

🤝 B2B

☁️ SaaS

🤖 Artificial Intelligence

💰 $15M Series A on 2022-01

📋 Description

• Zingtree is the next gen, intelligent process automation platform. • Transforming customer experience operations for top Customer Support leaders. • Develop and maintain user-facing web applications focusing on responsiveness, performance, and usability. • Collaborate with designers, backend developers, and product managers to bring web experiences to life. • Passion for creating clean, efficient, and scalable code is essential.

🎯 Requirements

• 5+ years of hands-on experience in frontend development. • Strong proficiency in HTML5, CSS3, and JavaScript (ES6+). • Experience with modern JavaScript frameworks and libraries like Vue.js, React, or Angular. • Familiarity with frontend build tools such as Webpack, Vite, or Parcel. • Proficiency in working with CSS preprocessors (e.g., SASS, LESS) or CSS-in-JS solutions. • Experience with version control systems like Git. • Understanding of responsive design principles and experience with frameworks like Material, Bootstrap or Tailwind CSS. • Knowledge of cross-browser compatibility and performance optimization techniques. • Experience with RESTful APIs and asynchronous JavaScript (AJAX, Fetch, etc.). • Basic knowledge of testing frameworks such as Vitest, Jest, Cypress, or Mocha for frontend testing. • Familiarity with state management libraries (e.g., Vuex, Redux, Pinia). • Solid understanding of OWASP (Open Web Application Security Project) security principles focuses on developing secure and efficient user interfaces • Understanding of accessibility (a11y) and web standards.

🏖️ Benefits

• Comprehensive health insurance for employees and dependents • Provident Fund contributions in compliance with EPF guidelines • Competitive Compensation - We offer fair compensation packages • Paid Parental Leave - Paid time off for parents to spend time with their new child • Unlimited PTO - Take the time you need to recharge and bring your best self to work • Flexible Remote Work - Work from anywhere • Home Office Stipend - Receive up to $500 to create a great work environment at home, and $100 a month for Internet, phone, etc. • Co-Working Reimbursement - Expense up to $200 a month on co-working space