Ziply Fiber is a leading provider of fiber-optic internet services in the Pacific Northwest, offering high-speed internet plans that cater to both residential and business customers. With a focus on transparency and customer satisfaction, Ziply Fiber provides no annual contracts, no data caps, and a variety of multi-gig internet options designed for modern households and businesses. Their services include whole home WiFi, streaming TV, and phone services, making them a one-stop solution for connectivity needs.
February 10
π₯ Idaho β Remote
𦬠Montana β Remote
+2 more states
π΅ $100k - $125k / year
β° Full Time
π‘ Mid-level
π Senior
π€ QA Automation Engineer
Ziply Fiber is a leading provider of fiber-optic internet services in the Pacific Northwest, offering high-speed internet plans that cater to both residential and business customers. With a focus on transparency and customer satisfaction, Ziply Fiber provides no annual contracts, no data caps, and a variety of multi-gig internet options designed for modern households and businesses. Their services include whole home WiFi, streaming TV, and phone services, making them a one-stop solution for connectivity needs.
β’ The RPA & Automation Developer will design, develop, and deploy automation solutions using tools like RPA, LLMs, screen scraping, and scripting to streamline operations in a Fiber ISP company. β’ This hands-on technical role focuses on building bots, integrating AI-driven workflows, and maintaining systems to reduce manual effort in areas such as customer service, network provisioning, billing, and data management. β’ Design, code, and test RPA bots (e.g., UiPath, Automation Anywhere, Blue Prism) β’ Collaborate and Implement workflows for automated ticket classification, response drafting, and sentiment analysis β’ Develop scripts (Python, JavaScript) with tools like Selenium, BeautifulSoup, or Puppeteer to scrape data from legacy UIs β’ Connect automation workflows with internal systems via RESTful APIs or middleware. β’ Monitor and debug automation workflows to ensure reliability β’ Work with cross-functional teams to identify automation opportunities.
β’ Bachelorβs degree in computer science, Information Technology, or related field. β’ 5+ overall professional experience β’ 2+ years in automation roles, with expertise in RPA, scripting (Python, PowerShell), and AI/ML. β’ Certifications (Preferred): UiPath RPA Developer, Automation Anywhere Certified Advanced RPA Professional, Python certifications. β’ Excellent troubleshooting and analytical skills are required. β’ Must be thorough and efficient in creating documentation. β’ Strong communication to explain technical solutions to non-technical stakeholders.
β’ Comprehensive health benefits include - medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off β’ parental leave β’ quarterly performance bonus β’ training β’ career growth and education reimbursement programs
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