Business Process Automation Developer

February 10

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Logo of Ziply Fiber

Ziply Fiber

Ziply Fiber is a leading provider of fiber-optic internet services in the Pacific Northwest, offering high-speed internet plans that cater to both residential and business customers. With a focus on transparency and customer satisfaction, Ziply Fiber provides no annual contracts, no data caps, and a variety of multi-gig internet options designed for modern households and businesses. Their services include whole home WiFi, streaming TV, and phone services, making them a one-stop solution for connectivity needs.

1001 - 5000 employees

Founded 2020

πŸ“‘ Telecommunications

πŸ‘₯ B2C

πŸ’° Corporate Round on 2022-11

πŸ“‹ Description

β€’ The RPA & Automation Developer will design, develop, and deploy automation solutions using tools like RPA, LLMs, screen scraping, and scripting to streamline operations in a Fiber ISP company. β€’ This hands-on technical role focuses on building bots, integrating AI-driven workflows, and maintaining systems to reduce manual effort in areas such as customer service, network provisioning, billing, and data management. β€’ Design, code, and test RPA bots (e.g., UiPath, Automation Anywhere, Blue Prism) β€’ Collaborate and Implement workflows for automated ticket classification, response drafting, and sentiment analysis β€’ Develop scripts (Python, JavaScript) with tools like Selenium, BeautifulSoup, or Puppeteer to scrape data from legacy UIs β€’ Connect automation workflows with internal systems via RESTful APIs or middleware. β€’ Monitor and debug automation workflows to ensure reliability β€’ Work with cross-functional teams to identify automation opportunities.

🎯 Requirements

β€’ Bachelor’s degree in computer science, Information Technology, or related field. β€’ 5+ overall professional experience β€’ 2+ years in automation roles, with expertise in RPA, scripting (Python, PowerShell), and AI/ML. β€’ Certifications (Preferred): UiPath RPA Developer, Automation Anywhere Certified Advanced RPA Professional, Python certifications. β€’ Excellent troubleshooting and analytical skills are required. β€’ Must be thorough and efficient in creating documentation. β€’ Strong communication to explain technical solutions to non-technical stakeholders.

πŸ–οΈ Benefits

β€’ Comprehensive health benefits include - medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off β€’ parental leave β€’ quarterly performance bonus β€’ training β€’ career growth and education reimbursement programs

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