User Researcher

August 10

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Description

• Lead end-to-end design, planning, and execution of user research studies independently with minimal support. • Leverage knowledge of various research methods to provide deep insights into user behaviour and interaction. • Analyse data and present clear and comprehensive reports based on research findings. • Collaborate efficiently with product and experience teams and translate research findings into actionable design and product improvements. • Take the initiative and demonstrate a proactive approach to anticipating opportunities and addressing challenges. • Enhance processes and documentation in user research. • Actively participate in user research initiatives and support junior researchers in their projects. • Handle most 'requests' for research from the team with a clear scope.

Requirements

• Good knowledge of anthropology, behavioural science, Human Computer Interaction or a related field. • 3-5 years of experience leading user research initiatives. • Well-versed in a variety of mixed research methods including, but not limited to, ethnographic field studies, lab and remote usability studies, participatory design sessions, user surveys, and data analysis. • Able to analyse large sets of quantitative data (like survey data) and collaborate with data teams to turn this into meaningful user insights. • Can synthesise qualitative/quantitative data quickly, turning complex research data into actionable product initiatives. • Proactive and take the initiative in identifying opportunities and potential challenges. • Demonstrated ability to communicate and present research clearly, articulating the rationale behind the chosen method and recommendations. • Experience working independently in a remote, dynamic, fast-paced environment.