Junior Product Operations
October 31
Description
• About Zoop: Zoop is an innovative platform designed to empower creators through Web3 technology. • You're an innovative thinker with a passion for driving the web3 and creator economy forward. • As a Junior Product Operations Specialist at Zoop, you will support the product team by ensuring smooth operations.
Requirements
• Assist the product team in daily operations, including process documentation, product tracking, and reporting. • Coordinate cross-functional activities to ensure alignment and timely delivery of projects. • Manage and update product documentation, including roadmaps, feature specs, and release notes. • Collect, analyze, and interpret data to generate insights that support product decisions and strategy. • Create regular reports to monitor key performance metrics, user feedback, and product health. • Assist in preparing presentations and product performance updates for internal stakeholders. • Identify and implement process improvements to increase efficiency and optimize the product development lifecycle. • Support the implementation of new tools, processes, and systems that enhance team collaboration and productivity. • Collaborate with the product and engineering teams to streamline workflows and resolve operational bottlenecks. • Assist in planning, coordinating, and executing product launches, including communication and coordination with cross-functional teams such as marketing, support, and development. • Ensure smooth rollout of new features by managing the tracking of release timelines and addressing any issues that arise. • Act as a liaison between the product team and other internal teams to ensure a clear understanding of product updates and changes. • Assist in gathering and analyzing user feedback, supporting the product team in making data-driven decisions to enhance the user experience. • Conduct research on industry trends, competitive products, and emerging technologies to inform product strategy. • Assist in benchmarking Zoop’s product features against competitors and identifying areas of opportunity for differentiation. • Bachelor’s degree in Business, Engineering, Computer Science, or a related field. • 1-2 years of experience in product operations, project management, or related roles, preferably in a tech or digital product environment. • Strong analytical skills, with the ability to work with data to generate insights and recommendations. • Excellent organizational skills, attention to detail, and ability to manage multiple projects simultaneously. • Proficiency in project management and productivity tools (e.g., JIRA, Confluence, Asana, or similar). • Strong communication and interpersonal skills, with a collaborative mindset and a proactive attitude. • Familiarity with Web3 technologies and the creator economy is a plus but not required. • Experience with product management or analytics tools (e.g., Looker, Tableau, Google Analytics) is a plus. • Understanding of agile development processes and experience working with software development teams. • Basic understanding of blockchain, NFTs, or DeFi is a strong plus.
Benefits
• Be part of a fast-growing startup that is at the forefront of the creator economy and Web3 innovation. • Gain exposure to a wide range of product management and operational activities. • Competitive salary and benefits package. • Opportunity to work with a talented international team in a collaborative and inclusive environment. • Flexible work arrangements and a culture that values creativity, growth, and personal development.
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