Content Strategist
October 25
Description
• About Zowie: • At Zowie, we believe that buying online can feel like walking into your favorite local shop: personal, friendly, and easy. • Top ecommerce brands (True Classic, Modivo, MediaMarkt, et al.) trust Zowie’s AI agents to be on the front-line of their customer care efforts (>1.2M conversations monthly) - to give their customers rapid support, speak their brands’ voice, drive customer loyalty, and boost their revenue. • With just 1 out of every 1,000 website visitors talking to customer service globally, we believe that a well thought-out AI can tap into this gap and unlock tremendous value by bringing speed and empathy to customer interactions. • We’re a team of over 100 very ambitious individuals on a mission to do just that. • As a team, we care about bringing the value of Zowie AI to more and more people. • This is why we’re looking for the right person to join us as a Content Strategist - think of it as an Editor-in-Chief of all Zowie’s marketing content. • If you’re passionate about creating great content, engaging and educating people, this is a unique opportunity to be at the forefront of this historical AI technology shift (akin to industrial and digital revolutions in the past) and be the catalyst of how people understand and adjust to it… • Sounds like this might be for you? Let’s talk!
Requirements
• Strong writing skills and a good understanding of what makes a piece of content great • Extensive experience in creating content plans across different forms • Drive to find the most effective content distribution strategies while owning the ongoing release process • Experience in creating content for international markets (US, ideally) • Ability to research, analyze data, and understand metrics • Understanding of SEO best practices • Great attention to detail with curiosity to seek out new ideas and courage to use them • Strong project management and communication skills necessary for release management and a lot of cross-team collaboration • Experience in creating various forms of engaging videos for different audiences
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