Senior Product Manager

November 23, 2023

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Zowie

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chatbots • marketing • chatbot • Messenger • AI

11 - 50

Description

• Own the definition, refinement, and delivery of key performance indicators. • Be the expert on KPIs within your product area. • Discovering opportunities and running continuous research using qualitative (interviews with customers, prospects, our TAM, etc.) and quantitative methods (product analysis, surveys, etc.) • Prioritization of opportunities on the roadmap and ensuring proper stakeholder alignment. • Collecting and managing product insights in collaboration with Sales, Customer Success, and others. • Defining product solutions and collaborating with Design and Engineering functions to deliver the best results for our customers. • Leading the documentation process for your products and ensuring proper team alignment around the business value and scope of the products. • Being the product advocate for Sales, Marketing, and Customer Success teams. Aligning everyone around your product vision and making sure that the teams have everything they need to help customers adopt the product.

Requirements

• 4+ years of experience in Product Management, ideally within SaaS space • The ability to identify customers’ needs and struggles using different quantitative and qualitative techniques • The ability to prioritize projects and customer issues based on impact and team workloads • Experience collaborating with Product Designers and Engineers to find the best solution based on customer needs and struggles • A willingness to work with multiple customer-facing teams, evangelize our product, and address issues faced by other teams at Zowie • Experience in leading customer interviews • Experience in analyzing the success of released features Nice to have: • Being a part of product company that grew from $1M to $100M in revenues • Product Design skills

Benefits

• Employee Stock Option Plan (ESOP) • Unlimited paid time off • Great company offsites and individual integration budgets • Health benefits • Development budget • Home-office funds