October 4
• About Zowie: • At Zowie, we believe buying online can feel like walking into your favorite local shop: personal, friendly, and easy. • Top ecommerce brands trust Zowie’s AI agents to be on the front-line of their customer care efforts (>1.2M conversations monthly). • We’re a team of over 100 very ambitious individuals on a mission to do just that. • We’re now searching for an impact-driven Software Engineer to join our Solutions Engineering team to drive the delivery of multi-channel GenAI solutions. • Many talk about AI, but very few engineers actually have the opportunity to deliver GenAI solutions that are mission-critical to companies. • Delivering great customer service takes quality integrations, advanced configuration tools, clear onboarding experiences, and engineering best practices.
• Strong coding skills in Node.js and great understanding of web technologies • Great communication skills to understand customer needs deeply and explain complex technical issues in simple terms • High proficiency in English (both spoken and written) • Passion for delivering customer value • Great problem-solving skills • High degree of ownership and autonomy
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