Client Relations Manager

🔥 11 hours ago

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AllOne Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

🧘 Wellness

🤝 B2B

Wellness • B2B

AllOne Health is a provider of integrated whole-health solutions that strengthen mental health, physical wellness, financial well-being, and organizational resilience for employers and institutions. They offer Employee Assistance Programs (EAP), Member/Student Assistance Programs, wellness concierge services, organizational consulting, and crisis management, serving millions of lives across thousands of organizations. AllOne Health partners with brokers, consultants, and providers to embed mental health and total well-being benefits into employer benefits portfolios and focuses on measurable engagement and outcomes.

📋 Description

• Serves as the primary point of contact for organizational clients, ensuring the successful delivery of Employee Assistance Program (EAP) services • Focuses on managing client relationships, ensuring program satisfaction, and supporting the effective implementation of EAP solutions • Collaborates with internal teams and external stakeholders to drive client engagement, program utilization, and service excellence • Coordinates the onboarding process for new clients, including service delivery setup, training, and communication plans • Develops and executes engagement strategies to promote EAP awareness and utilization among client employees.

🎯 Requirements

• Bachelor’s degree in business, Human Resources, Social Work, Psychology, or a related field • 3+ years of experience in account management, client services, or a related role, ideally within an EAP, health and wellness, or human services industry • Strong interpersonal and relationship-building skills • Excellent verbal and written communication, including presentation and public speaking abilities • Analytical skills to interpret utilization data and develop actionable insights • Proficiency in project management, multitasking, and meeting deadlines • Familiarity with mental health, wellness, and organizational behavior concepts is a plus.

🏖️ Benefits

• Immediate medical (Blue Cross/Blue Shield), dental, and vision insurance is available • We offer desirable work schedules and a generous amount of Paid Time Off • We have a 401(k)-retirement program with a company match • Employee Assistance Program (EAP) benefits are available to you and your family • And many more!