Strategic Accounts Director – Large Group

🕒 June 1

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Garner Health

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51 - 200 employees

We believe in transparency, data-driven decision-making, and seamless customer experiences. That’s why we’re building solutions to help employees discover high-quality doctors. Our team includes healthcare operators, clinicians, engineers, and benefits experts, allowing us to develop solutions with a multidisciplinary approach.

📋 Description

• Own the process to retain and upsell some of Garner’s largest employer clients (1,000 - 5,000 lives) • Collaborate with account managers to ensure important clients have an excellent experience • Become our client’s trusted strategic partner on plan design, bending cost trends and driving plan performance • Establish and manage some of the most important strategic broker and client relationships • Monitor overall client health and execute strategic plans to proactively address key account risks • Work with clients to resolve strategic problems and ensure Garner is delivering value to the employer’s health plan and members • Collaborate with product, data, and technology teams to deliver customized reports and presentations demonstrating the value and ROI of Garner

🎯 Requirements

• 7+ years of experience in a commercially-oriented account management or sales role in the employee benefits space • Deep health plan design and benefits knowledge, including experience advising large and Enterprise employer clients on benefits strategy and cost performance • Proven results of achieving retention and upsell targets year over year • A self-starter with the strong desire to work in an ambiguous, rapidly evolving, and fast-paced startup environment with notable upside • Excellent communication and presentation skills • Problem solver in ambiguous situations • A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.

🏖️ Benefits

• flexible PTO • Medical/Dental/Vision plan options • 401(k) with company match • flexible spending accounts • Teladoc Health