Director - IT Operations

4 days ago

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ŌURA

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Consumer electronics • Health technology • Wearable technology • Sleep monitoring • Software development

201 - 500

Description

•Our mission at Oura is to empower every person to own their inner potential. •Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality. •We're looking for a Director of IT Operations to lead our infrastructure and IT operations in a cloud-first, SaaS environment. •This role will design, implement, and manage our IT cloud infrastructure, focusing on automation, scalability and compliance to support business growth. •You'll work closely with IT leadership—including Business Intelligence and Business Systems leads—to drive our IT strategy.

Requirements

•Experience: 10+ years in IT operations and technology management roles, with at least 5 years in leadership within high-growth cloud-first environments. •Technical Expertise: Strong experience with cloud platforms (AWS preferred), virtualization, networking, and security. •Regulated Environment Experience: Experience working in regulated environments and supporting healthcare and government sector contracts, with a strong understanding of related compliance controls. •SACM and CMDB Experience: Experience with Service Asset and Configuration Management (SACM) processes as part of ITIL, including managing a CMDB. Preferred experience with ServiceNow. •Access Management Automation: Experience with access management automation, specifically related to onboarding and offboarding processes. •SaaS Operations Experience: Proven experience in managing and maturing SaaS operations to meet business requirements. •Team Leadership: Strong leadership skills with demonstrated ability to build and lead high-performing teams, particularly remote teams across time zones. Proven ability to foster a culture of learning, support professional growth, and drive team collaboration. •Strategic Mindset: Ability to align IT strategies with business goals, focusing on scalability and efficiency. Relentless drive to automate processes to enable growth at scale. •Collaboration Skills: Strong interpersonal skills with experience working across multiple teams. •Communication: Excellent at conveying technical information to both technical and non-technical audiences. •Certifications: AWS Solutions Architect, ITIL, or PMP are a plus.

Benefits

•Competitive salary and equity packages •Health, dental, vision insurance, and mental health resources •An Oura Ring of your own plus employee discounts for friends & family •20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off •Paid sick leave and parental leave •Amazing culture of collaborative and passionate coworkers