Manager - Service Delivery Engineering

March 21

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Logo of 11:11 Systems

11:11 Systems

11:11 Systems is a leading provider of cloud solutions, offering services that include managed public and private cloud, data protection, disaster recovery, and security. The company focuses on modernizing IT infrastructures for businesses, enhancing resilience against threats, and simplifying management through advanced technology. With over 40 years of experience, 11:11 Systems leverages its deep expertise to tailor solutions for diverse industries such as education, government, and healthcare, ensuring high levels of security and compliance for its clients.

Cloud • Security • SD-WAN • Low Latency Solutions • Private Line Connectivity

1001 - 5000 employees

Founded 2020

🔒 Cybersecurity

📋 Description

• Oversee engineering efforts for customer deployments and onboarding • Responsible for training new employees and refining process documentation • Lead an international team to enhance operational efficiency and deliver exceptional service • Ensure that customer deployments are handled on-time, in-budget, and meet total customer satisfaction • Act as liaison to other teams interacting with Service Delivery • Review and follow company policies regarding data privacy

🎯 Requirements

• Bachelor’s degree in technical discipline or equivalent work experience required • 3+ years of demonstrated experience leading people and teams as well as measuring performance • Prior hands-on technical skills with products such as VMware, Veeam, Zerto, Cohesity, network configuration/administration/architecture, Fortigate, Cisco, and large-scale storage systems • Must be legally eligible to work in the USA without visa sponsorship

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March 21

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