1840 & Company
1840 & Company is a global staffing and outsourcing firm that helps businesses strategically build their teams while reducing costs by up to 70%. The company offers specialized talent and team solutions through outsourcing, staff augmentation, or direct placement. It has a vast presence in over 150 countries, allowing it to meet both local and global workforce needs across various sectors including healthcare, real estate, insurance, banking, finance, information technology, retail, and ecommerce. Their services include recruitment process outsourcing, payroll and compliance, and other workforce management solutions. Powered by AI Talent Clouds, 1840 & Company streamlines the hiring process to quickly source qualified candidates, enabling businesses to grow efficiently and effectively while ensuring compliance with local labor laws. Based in Overland Park, KS, the company is committed to delivering flexible hiring models and scalable workforce solutions to support business growth worldwide.
Call Center • Contact Center • Offshore • Nearshore • Onshore
Junior Operations Manager
Yesterday
1840 & Company
1840 & Company is a global staffing and outsourcing firm that helps businesses strategically build their teams while reducing costs by up to 70%. The company offers specialized talent and team solutions through outsourcing, staff augmentation, or direct placement. It has a vast presence in over 150 countries, allowing it to meet both local and global workforce needs across various sectors including healthcare, real estate, insurance, banking, finance, information technology, retail, and ecommerce. Their services include recruitment process outsourcing, payroll and compliance, and other workforce management solutions. Powered by AI Talent Clouds, 1840 & Company streamlines the hiring process to quickly source qualified candidates, enabling businesses to grow efficiently and effectively while ensuring compliance with local labor laws. Based in Overland Park, KS, the company is committed to delivering flexible hiring models and scalable workforce solutions to support business growth worldwide.
Call Center • Contact Center • Offshore • Nearshore • Onshore
📋 Description
• We are seeking an experienced and results-driven Operations Manager to lead and optimize our BPO (Business Process Outsourcing) operations. • The Operations Manager will oversee daily business functions, ensure high performance, and drive continuous improvement to meet client expectations and organizational goals. • The ideal candidate should have strong leadership, strategic thinking, and problem-solving skills with a deep understanding of BPO processes and best practices.
🎯 Requirements
• Education: Bachelor's degree in Business Administration, Operations Management, or a related field (Master's degree preferred). • Experience: Minimum of 5-7 years in a BPO environment with at least 2 years in a managerial role. • Proven track record in managing large teams and driving operational success. • Strong knowledge of BPO processes, metrics, and industry trends. • Excellent leadership, communication, and interpersonal skills. • Ability to analyze data, identify trends, and make data-driven decisions. • Proficiency in CRM tools, reporting software, and Microsoft Office Suite. • Strong problem-solving and decision-making capabilities. • Flexibility to work in rotational shifts and adapt to a fast-paced environment.
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🇵🇭 Philippines – Remote
💰 Post-IPO Equity on 2022-04
⏰ Full Time
🟢 Junior
⚙️ Operations
🚫👨🎓 No degree required
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