Solutions Engineer, SMB

September 27

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1Password

WebsiteLinkedInAll Job Openings

501 - 1000

💰 $620M Series C on 2022-01

Description

• We all have important information we need to manage, and protecting it should be easy. • Over 150,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. • Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. • The 1Password Solutions Engineering team is a valuable resource to our customers and fellow Go-to-Market team members. • Our solutions engineers are well known and respected as experts on the product, a trusted advisor to our sales teams and customers, and a sought after resource for various types of customer calls. • The team collaborates with Product, Marketing, Enablement, and Support to create resources, provide training opportunities, and elevate the overall understanding of 1Password. • As a Solutions Engineer, SMB, you will play a key role within go-to-market by supporting our sales teams with customer requests and learning resources. • You’ll be vital in expediting sales opportunities by assisting customers with their compliance needs, actively responding to security questionnaires, and other vendor registration requirements. • You will be instrumental in supporting customers and other go-to-market teams by creating valuable video and knowledge base content, facilitating customer office hours, demos, and technical consultations. • Your efforts will aim to increase adoption, reduce friction, and elevate the understanding of 1Password.

Requirements

• Experience in a customer-facing role with a preference for experience in a SaaS/Security/Technology environment. • Possesses the ability to communicate technical information in a way that is accessible and appealing to a general audience. • Demonstrates superior presentation and writing skills. • Possesses a sharp eye for detail and a commitment to ensuring high-quality standards. • Demonstrates a high level of adaptability, effectively managing multiple projects concurrently while upholding exceptional quality standards. • Possess strong time management skills, demonstrating the ability to prioritize tasks efficiently and meet deadlines consistently in a fast-paced work environment. • Demonstrated ability to work independently and in a team setting. • It’s a bonus if you have personal experience with 1Password or another password manager—while not required, it’ll help you gain confidence quickly in this role.

Benefits

• Maternity and parental leave top-up programs • Wellness spending account • Generous PTO policy • Company-wide wellness days off scheduled throughout the year • Wellness Coach membership • Comprehensive health coverage • Employee stock option program for all full-time employees • Retirement matching program • Training budget, 1Password University access, and learning sessions • Free 1Password account (and friends and family discount!) • Paid volunteer days • Employee-led DEIB programs and ERGs and ECGs • Fully remote environment • Peer-to-peer recognition through Bonusly