Intermediate IT Professional - Platform Analyst

October 11

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49 Solutions

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Description

• 49 Solutions is on the lookout for an experienced Intermediate IT Professional (Platform Analyst) • Joining our team at Shared Services Canada • Collaborating with cross-functional teams to ensure the effective deployment and maintenance of IT services.

Requirements

• Minimum of 5 years of experience as an IT Analyst or in a related role. • Minimum of 10 years experience working in an office environment. • Proven track record in platform analysis and implementation. • Strong analytical skills with the ability to gather and interpret data effectively. • Excellent documentation skills, showcasing attention to detail. • Experience with cloud technologies and service delivery models. • Ability to communicate complex technical information clearly to a non-technical audience. • Existing Secret Security Clearance is mandatory. • Familiarity with ITIL or other IT service management frameworks is a plus. • Strong teamwork and collaboration skills in a dynamic environment. • Experience with stakeholder engagement and consultation processes. • Conducting detailed requirements analysis and translating business needs into technical specifications. • Collaborating with technical teams to design and implement platform solutions. • Participating in the testing and validation of platform applications. • Monitoring performance metrics and making recommendations for improvements. • Assisting in the development of training materials and user guides for new platform users. • Providing support and troubleshooting for platform issues.

Benefits

• Remote Work