Senior Field Property Claims Adjuster

April 2

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $34 - $52 / hour

⏰ Full Time

🟠 Senior

🔒 Insurance

🦅 H1B Visa Sponsor

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AAA

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AAA is a federation of affiliated automobile clubs, offering various travel-related services and products primarily for its members. It provides emergency roadside assistance, travel planning tools, and member discounts both domestically and internationally. Each club operates independently within its own geographical area, serving its local members while adhering to AAA's overarching standards. AAA also sells travel products like maps and guides, offering resources to assist with international travel. The organization facilitates a network where membership benefits, such as global discounts and emergency services, are extended to international members traveling in the United States and vice versa.

Transportation • Automotive • Travel • Financial Services • Insurance

5001 - 10000 employees

Founded 1902

🚗 Transport

👥 B2C

📋 Description

• The Senior Field Claims Representative contributes to Wawanesa's goal of delivering an exceptional and consistent claims service experience through the fair and equitable adjustment of highly complex property claims through personal contact with insureds, claimants, and witnesses. • Daily travel within Los Angeles, Orange County or Riverside is required. • Provide exceptional customer service. • Interpret policy wordings, determine policy coverage and ensure appropriate reserving. • Investigate losses to determine liability, attending the loss scene as required. • Evaluate relevant information from sources such as lawyers, medical providers and other experts. • Write scope and estimate of loss using property estimating software. • Negotiate with insureds, claimants, lawyers and insurers. • Coordinate services with vendors and service providers. • Adjust claim from inception to completion in a proactive manner. • Provide ongoing technical advice and guidance to junior claims staff. • Maintain accurate records based on company standards and policies within the claims system. • Supplement the National Catastrophe Team as required for Corporate Catastrophe Response in any region. • Remain up-to-date with legislative changes and trends in the insurance industry.

🎯 Requirements

• 5+ years property claims adjusting experience • Excellent knowledge of property estimating software, Xactware knowledge preferred • Effective customer service skills including empathy and concern for our customers • Excellent communication skills, both written and oral • Excellent investigative and analytical skills • Highly proficient time management and organizational skills with the ability to prioritize work in a fast paced, changing environment • Excellent knowledge of medical and legal terminology • Detail oriented with a critical degree of accuracy regarding data entry • Excellent negotiation skills • Valid driver license with acceptable driving record • College/University degree is preferred

🏖️ Benefits

• Health coverage for medical, dental, vision • 401(K), Roth 401 (k) saving plan with company match • Remote work opportunities • Tuition assistance • Employee appreciation and recognition