Remote P&C Licensed Insurance CSR

December 2

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Logo of AAA

AAA

Transportation β€’ Automotive β€’ Travel β€’ Financial Services β€’ Insurance

5001 - 10000 employees

Founded 1902

πŸš— Transport

🏦 Banking

Description

β€’ Our Insurance Customer Sales and Service Representatives provide service to internal and external customers in a customer-focused, high-volume, fast-paced sales call center environment β€’ Explain product features and service advantages to existing and potential customers β€’ Provide price quotes on all insurance products β€’ Rewrite and reinstate insurance policies according to underwriting and business rules β€’ Accept & process payments at the point of sale β€’ Make outbound follow-up calls to customers in response to questions or complaints β€’ Assist agents in resolving technical and business-related issues

Requirements

β€’ High School Diploma or equivalent (GED) β€’ Providing a high level of customer-focused service β€’ Navigating through a PC Windows environment, including accessing information from multiple applications β€’ Managing and navigating multiple sources of information and applying them as needed β€’ Performing monetary transactions (e.g., entering key data into the cash terminal, adjusting account balances, etc.) β€’ Current Property & Casualty Insurance license β€’ May be required to attain and maintain state membership licenses as appropriate by the department β€’ Preferred Qualifications College-level coursework, certification, or equivalent (i.e., relevant continuous learning)

Benefits

β€’ Hourly rates starting at $21.75/hour plus bonuses and sales incentives β€’ Overtime earning potential at time and a half the hourly wage β€’ Fully paid training β€’ Medical, dental, and vision benefits β€’ 401k with employer match β€’ Paid parental leave and adoption assistance β€’ Paid Time Off (PTO), company-paid holidays, CEO days, and floating holidays β€’ Paid volunteer day annually β€’ Tuition assistance program, professional certification reimbursement program, and other professional development opportunities β€’ AAA Membership Discounts, perks, rewards, and much more β€’ $1,000 sign-on bonus for Licensed Property and Casualty Agents

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